Summary
Overview
Work History
Education
Skills
Personal interests include all things Mediterranean cuisine. Olives and oil, cheeses and charcuterie
Timeline
Generic

Tara De Graff

Seattle,WA

Summary

  • Currently Food Safety Manager Certified and valid through 2025
  • Over eight years of Management experience in various fields
  • Over twenty years of excellent Customer Service experience
  • Able to pinpoint problems and initiate creative solutions
  • Skilled at developing rapport with diverse populations
  • Excellent command of Swedish

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Retail Sales Associate

Sur La Table
01.2022 - 03.2023
  • Assist customers with their purchase of specialty cookware
  • Primary front-end representative and cashier.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Online Shopper Consolidator

Volt Solutions
01.2020 - 01.2022
  • Inspect items for damage or defects
  • Attach identification information to products, items or containers
  • Inspect shipments to ensure correct order fulfillment
  • Monitor inventories of products or materials.

Cheesemonger

Metropolitan Market
01.2018 - 01.2020
  • Responsible for all direct customer assistance at the cheese kiosk- including making custom cuts, recommendations, and pairings
  • Sliced all customer cheese and charcuterie orders, create personalized cheese boards and party trays
  • Replenished, face, and maintain all cheese related cooler areas throughout the store, including taking and logging temperatures, general cleaning, and quality control
  • Used, cared, cleaned, and sharpened commercial slicers.

Tool Rentals/Garden Department Associate

The Home Depot
01.2016 - 01.2018
  • Prepared sales or other contracts
  • Processed sales or other transactions
  • Explained technical product or service information to customers
  • Recommended products or services to customers.

Lift Operator

Mount Baker Ski Area
01.2013 - 01.2016
  • Assisted passengers during chair loading
  • Followed safety procedures for ski lift operation
  • Explained to visitors our regulations, policies, and procedure
  • Communicated with others to coordinate vehicle movement.

Education

Small, Large and Contemporary Construction -

NW School of Wooden Boat Building
Port Hadlock, WA
01.2013

Associates of Arts and Sciences in Environmental Science -

South Seattle College
Seattle, WA
01.2001

Skills

  • Customer Service
  • Regulatory Compliance
  • Fluent in Swedish
  • Product Knowledge
  • Problem-Solving
  • Teamwork and Collaboration
  • Policy and Procedure Adherence
  • Independent Judgement
  • Retail Store Operations
  • Time Management

Personal interests include all things Mediterranean cuisine. Olives and oil, cheeses and charcuterie

I have traveled through several european countries including Sweden, Greece, and the Netherlands. I also studied small scale sustainable agriculture in Central America during college for environmental studies and have cultivated many lasting friendships abroad. During those visits, I studied the local cuisines and attended cooking workshops whenever the opportunity presented. I love learning about other people and cultures, particularly heritage recipes, techniques, and the history thereof.   

Timeline

Retail Sales Associate

Sur La Table
01.2022 - 03.2023

Online Shopper Consolidator

Volt Solutions
01.2020 - 01.2022

Cheesemonger

Metropolitan Market
01.2018 - 01.2020

Tool Rentals/Garden Department Associate

The Home Depot
01.2016 - 01.2018

Lift Operator

Mount Baker Ski Area
01.2013 - 01.2016

Small, Large and Contemporary Construction -

NW School of Wooden Boat Building

Associates of Arts and Sciences in Environmental Science -

South Seattle College
Tara De Graff