Jazmine Gregg
Stafford,VA
Overview
7
7
years of professional experience
Work History
Verifying Official
Quality Innovations Inc.
Fort Carson, CO
07.2022 - 03.2023
- Provide customer service in person, by telephone, and via email, including responding to written inquiries and preparing correspondence to obtain missing information.
- Evaluate and authenticate documents to support accurate recordkeeping.
- Interpret applicable policies and procedures to determine eligibility requirements and benefits for personnel actions.
- Identify, correct, and verify inaccurate information in personnel systems to ensure data integrity and compliance with federal requirements.
- Maintained accountability for sensitive identity credential materials (CACs, Teslin ID cards, and film) valued at approximately $600K with zero losses, supporting internal controls and audit readiness.
- Conducted identity authentication, credential validation, and policy-based case/document review to verify eligibility and ensure compliance with AFI 36-3026 and DoD identity credential verification requirements.
- Supported DEERS/RAPIDS processing, including CAC and Teslin ID issuance, and ensured data quality assurance by identifying documentation inconsistencies and remediating them promptly.
- Developed and maintained SOPs/workflow guidance for ID issuance operations, improving standardization across staff and supporting continuous process improvement through corrective action and root-cause trend analysis.
- Delivered stakeholder coordination and contributed to oversight/effectiveness reporting to leadership and internal/contract partners; recognized for exceptional customer service (Certificates of Appreciation).
Logistics Supervisor
The Department of United States Army
02.2016 - 07.2022
- Served as a Unit Supply Specialist responsible for managing daily supply and government property accountability operations in direct support of unit readiness and mission requirements by receiving, inspecting, storing, issuing, and turning in supplies and equipment in accordance with established policies, procedures, and regulatory guidance.
- Maintained strict accountability for organizational property by ensuring complete and accurate documentation, tracking, and reconciliation of supply transactions, including receipt and disposition actions.
- Conducted recurring and non-recurring inventories-including monthly, semiannual, annual, cyclic, and unscheduled inventories-to verify on-hand quantities, validate accountable records, identify and document discrepancies, and ensure compliance with audit and inspection requirements.
- Researched and analyzed inventory variances, reconciled mismatched or conflicting records, and coordinated corrective actions to resolve errors and strengthen accountability controls and internal documentation integrity.
- Utilized automated logistics and personnel systems, including GCSS-Army/SAP and eMILPO, to update inventory and property records, monitor supply status, reconcile data across enterprise systems, process transactions, and generate standardized oversight and inspection-ready reports.
- Submitted and tracked requisitions for expendable and nonexpendable items, coordinated resupply actions to support continuity of operations, and partnered with internal stakeholders and leadership to resolve shortages, document exceptions, provide timely updates on supply actions, and support priority requirement fulfillment.
- Maintained supply documentation in both electronic and hardcopy formats to ensure records were current, traceable, and readily available for review; prepared items for issue, shipment, transfer, and turn-in while ensuring proper packaging, labeling, and accountability throughout the movement process, including adherence to applicable handling requirements for controlled and sensitive items and hazardous materials as required.
- Analyzed trends and operational issues to identify opportunities for process improvement, reduce administrative risk, improve inventory accuracy, and drive measurable waste reduction through data-driven corrective actions and strengthened operational controls.
- Maintained accountability for sensitive assets valued at approximately $600K with zero losses, strengthening internal controls and audit readiness.
- Produced standardized oversight/inspection reporting and ensured audit-ready tracking using SAP/GCSS-Army.
- Conducted discrepancy analysis and inventory reconciliation, including data reconciliation across GCSS-Army/SAP and eMILPO, resolving conflicting records to improve accuracy.
- Reduced material waste by approximately $9,000 annually through trend analysis, inventory outcome assessment, and corrective process recommendations.
- Supported fraud, waste, and abuse (FWA) prevention by improving documentation integrity and accountability controls for approximately $200K.
- Delivered leadership briefings on inventory results, priorities, exceptions, and corrective actions, supporting informed planning and decision-making.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Led and trained [Number] employees in [Year].
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Developed and implemented strategies to improve team productivity and efficiency.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Monitored logistics performance and identified improvement opportunities.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Enforced team adherence to safety regulations and protocols.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained, scheduled and evaluated [Number] employees.
- Assigned tasks to team members to complete within designated time frames.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Resolved conflicts between team members and addressed complaints or grievances.
- Met or exceeded production goals and objectives by following strict procedures.
Education
Bachelor's - Business Administration
Colorado Technical University
06.2023
Personal Information
- Disability: 30% or More Disabled Veteran
- Marital Status: Military Spouse
Other Information
40+ words per minute, MS Office Suite, MAC I-Work Suite, Share Point, RAPIDS, DEERS, VOIS, IPPS-A, eMILPO, iPERMS, DTMS, Excel (pivot tables, tracking, reporting), Microsoft Word/PowerPoint, Outlook, Teams, I certify that the information within this resume is accurate.
Job Related Training
- GCSS-Army Certification, U.S. Army, 2016
- Supply Specialist & Inventory Management Course, U.S. Army, 2016
- First Medical Responders Course, U.S. Army, 2017
- Team Leadership Course, U.S. Army, 2019
- Mandatory Suicide Awareness Training (Army Unit Training), 2021-06-01
Veterans Preference
Yes
Military Spouse
Yes
Timeline
Verifying Official
Quality Innovations Inc.
07.2022 - 03.2023
Logistics Supervisor
The Department of United States Army
02.2016 - 07.2022
Bachelor's - Business Administration
Colorado Technical University