Quality Management professional with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.
Overview
20
20
years of professional experience
Work History
Quality Manager
Breathe Technologies/Hillrom
Irvine, CA
02.2019 - 10.2021
Manage Document Control and Incoming Inspection (IQC)
Manage Calibration and Preventive Maintenance
Manage and maintain Complaints, CAPA's and Deviations
Manage and maintain Internal Quality Audits
Managed and conducted Management Reviews
Support/Lead external regulatory audits
Maintain External Regulatory Standards library
Administered ManufactPro (MRP)
Created metrics for Management Review and quarterly Quality updates.
Updated quality control standards, methods and procedures to meet compliance requirements.
Liaised with HR manager to organize and perform quality standard training for new and existing staff.
Developed and deployed production control plans and created work instructions and procedures.
Sorted product and provided expertise on non-conforming product requirements.
Managed and archived quality documentation and participated in internal and external quality audits.
Improved quality processes for increased efficiency and effectiveness.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Evaluated quality problems and performed assessments to identify and resolve issues.
Mentored and encouraged employees to strive for excellence while fostering professional growth.
Collaborated with contract representatives and oversaw quality control implementations and reporting.
Quality Consultant
Self Employment Specialists
Irvine, CA
05.2018 - 02.2019
Conducted Supplier Audits
Conducted Internal Quality Audits
Assisted with remediation to prepare for external audits
Updated and created SOP, Work Instructions, and Quality Instructions
Manage Calibration Program
Support external regulatory audits
Maintain External Regulatory Standards library
Created metrics for Management Review
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Director Quality Compliance
Pulmostics Limited
Thousand Oaks, CA
11.2016 - 05.2018
Created/maintain Quality Management System
Quality Management System training and maintain records
Manage and maintain Approved Supplier List (ASL)
Manage Calibration Program
Managed Internal Quality Audits
Managed Supplier Audits
Maintain Device Master Record (DMR)
Maintain External Regulatory Standards library
Developed and implemented internal control tests to verify employee compliance with established policies and procedures.
Sr. Quality Assurance Specialist
Breathe Technologies
Irvine, CA
04.2009 - 11.2016
Managed change control process
Updated and created SOP, Work Instructions, and Quality Instructions
Coordinated and managed Sterilization process
Coordinated NCMR, CAPA
And complaints processes
Managed Document Control
Final Lot History Record (LHR) review
Managed training and maintain records
Manage and maintain Approved Supplier List (ASL)
Manage Calibration Program
Coordinated and conduct Internal Quality Audits
Coordinated and conducted Supplier Audits
Maintain Device Master Record (DMR)
Support external regulatory audits
Maintain External Regulatory Standards library
Admin and assisted with implantation of MRP system (ManufactPro)
Assisted with implementation of Materials and Shipping/receiving processes
Created metrics for Management Review and quarterly Quality updates.
Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
Monitored product standards and quality-control programs.
Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
Quality Assurance Associate
Pulmonx, Inc
Palo Alto, CA
07.2007 - 11.2008
Managed the change control process
Coordinate/assisted Internal Audit, NCMR, and CAPA processes
Final Device History Record (DHR) Review
Managed training and maintain records
Managed and maintain Approved Supplier List (ASL)
Managed Calibration Program
Conduct Internal Quality Audits
Maintain Device Master Record (DMR)
Maintain External Regulatory Standards library
Reviewed and implemented Engineering Change Orders (ECO)
Coordinated CAPA process
Managed calibration process
Supported audit preparation through research, analysis and presentation development.
Assisted with independent internal and external audits.
Document Control Specialist/QA Specialist
HAYES MEDICAL, INC
El Dorado Hills, CA
06.2006 - 06.2007
Managed and conducted Internal Quality Audits
Conducted product audits and final DHR reviews
Managed Access Databases and maintained all related QMS documentation.
Maintained Electronic records, Master Files, and staged documents during external audits (ISO/CE)
Updated and created drawings using Corel Draw, Solid Works, AutoCad and controlled firmware files.
Assisted in continuous improvement activities while developing and maintaining resulting documents.
Maintained document control system and updated work instructions, procedures and associated databases.
Oversaw creation, routing and data input of bills of materials, ECOs, ECRs and ISO documents.
Document Specialist
GENENTECH
Vacaville, CA
03.2005 - 04.2006
Provided engineering support for building additions to the plant
Re-organized and enhanced existing Document Control processes
Maintained database for company metrics
Document Control Specialist
JOMED/VOLCANO THERAPUETICS
Rancho Cordova, CA
03.2001 - 03.2005
Created, Routed, and Implemented ECO, MCO, and Deviations using Agile
Trained new user on Agile
Conducted internal Quality Audits per ISO 13485:2003, ISO 9001:2000 & CFR part 820 QSR
Responsible for maintaining all documentation including SOP’s, Drawings, Item Master, ECO
Issued and conducted maintenance of Controlled Documentation
Assisted during external regulatory audits
Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
Released and updated drawings and specifications.
Oversaw creation, routing and data input of bills of materials, ECOs, ECRs and ISO documents.