Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa DUARTE

Palm Beach,FL

Summary

I Melissa Duarte, plan to welcome and assist clients while demonstrating exceptional customer service. Meet individual and department sales targets. Build and maintain a loyal client base by providing personalized service. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience

Work History

Child Care Center Counselor

Rythm & Hues
05.2024 - Current
  • Assisted in creating a safe and nurturing environment and entertainment for all students.
  • Increased student collaboration by developing group projects and team-building activities.
  • Monitored event proceedings, addressing any issues promptly and effectively.
  • Enhanced productivity by implementing efficient time management strategies for team members.
  • Monitored all activities to maintain maximum level of safety.
  • Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids

Cashier Team Lead

Rapids Water Park
05.2023 - 05.2024
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

No Degree -

Forest Hill High Community High School
6901 Parker Ave, West Palm Beach FL
05.2026

Skills

Fluent English and Spanish Communication

Friendly, Positive Attitude

Teamwork and Collaboration

Customer Service

Problem-Solving

Organization

Adaptability

Retail Sales Techniques

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Child Care Center Counselor

Rythm & Hues
05.2024 - Current

Cashier Team Lead

Rapids Water Park
05.2023 - 05.2024

No Degree -

Forest Hill High Community High School

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Melissa DUARTE