NATASHA GOSINE
PLANTATION,FL
Summary
Communicative Outbound Associate with exceptional aptitude for effective communication. Highly skilled in database management with passion for contributing to sales success.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Appointment Setter
United Insurance Group Agency
Boca Raton, FL
09.2020 - Current
- Set viewing appointments for Insurance agents
- Provide information to potential clients
- Schedule appointments or sales consultations.
Medical Billing & Coding
South Texas Health System McAllen
McAllen, TX
06.2020 - 11.2020
- Compiled and tracked outstanding balances owed to medical facilities.
- Logged charges and payments within [Software].
- Corrected, completed and processed claims for multiple payer codes.
- Processed billing calls and answered questions from patients and third-party carriers.
- Assisted in reconciling deposit and patient collections.
Office Manager
Bob’s Auto Repair
Oakland Park, FL
06.2006 - 07.2019
- Answered telephones, directed calls, and logged messages
- Maintained and updated filing, inventory, mailing, and database systems, either manual or using a computer
- Collected, counted, and disbursed money, performed basic bookkeeping, and completed banking transactions
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Completed and mailed bills, contracts, policies, invoices, and checks
- Inventoried and ordered materials, supplies, and services
- Troubleshoot problems involving office the equipment, such as computer hardware and software.
Teachers Assistant
Fulford Cristian School
North Miami, FL
01.2005 - 03.2006
- Took class attendance and maintained attendance records
- Graded homework, and tests, computed and recorded results, using answer sheets and electronic devices
- Distributed teaching materials such textbooks, workbooks, papers, and pencils to students
- Organized and labeled materials and display students’ work in a manner appropriate for their eye levels and perceptual skills.
Education
Associates - Medical Insurance Billing
Florida Technical College
Orlando, FL 08.2019 - 05.2020
Diploma - Medical Billing and Coding Specialist
Florida Technical College
Skills
Cold Calling
Customer and client relations
Telephone headset expertise
Phone etiquette expert
Setting appointments
Scheduling
Accomplishments
- EMR Utilizing Medisoft
- Medicare, Medicaid, & TRICARE
- Health Insurance Verification
- Front Desk/Receptionist Duties
- Raining Florida Technical College, Deland, FL 2019
- Edical Billing and Coding Capstone (100-Hour Senior Project)
- Erformed data entry
- Abstracted information from medical records and assign standard codes using CPT and ICD-10-CM
- Simulation experience on in and outpatient coding procedures for all areas of CPT Manual
- Analyzed patient health records to identify principal or first listed and secondary diagnoses
- Demonstrate the ability to assign Diagnosis Related Groups (DRGs)
- Simulation experience on billing for any durable medical supplies using HCPCS Manual
Timeline
Appointment Setter
United Insurance Group Agency
09.2020 - Current
Medical Billing & Coding
South Texas Health System McAllen
06.2020 - 11.2020
Associates - Medical Insurance Billing
Florida Technical College
08.2019 - 05.2020
Office Manager
Bob’s Auto Repair
06.2006 - 07.2019
Teachers Assistant
Fulford Cristian School
01.2005 - 03.2006
Diploma - Medical Billing and Coding Specialist
Florida Technical College