Communicative Outbound Associate with exceptional aptitude for effective communication. Highly skilled in database management with passion for contributing to sales success.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Appointment Setter
United Insurance Group Agency
Boca Raton, FL
09.2020 - Current
Set viewing appointments for Insurance agents
Provide information to potential clients
Schedule appointments or sales consultations.
Medical Billing & Coding
South Texas Health System McAllen
McAllen, TX
06.2020 - 11.2020
Compiled and tracked outstanding balances owed to medical facilities.
Logged charges and payments within [Software].
Corrected, completed and processed claims for multiple payer codes.
Processed billing calls and answered questions from patients and third-party carriers.
Assisted in reconciling deposit and patient collections.
Office Manager
Bob’s Auto Repair
Oakland Park, FL
06.2006 - 07.2019
Answered telephones, directed calls, and logged messages
Maintained and updated filing, inventory, mailing, and database systems, either manual or using a computer
Collected, counted, and disbursed money, performed basic bookkeeping, and completed banking transactions
Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
Completed and mailed bills, contracts, policies, invoices, and checks
Inventoried and ordered materials, supplies, and services
Troubleshoot problems involving office the equipment, such as computer hardware and software.
Teachers Assistant
Fulford Cristian School
North Miami, FL
01.2005 - 03.2006
Took class attendance and maintained attendance records
Graded homework, and tests, computed and recorded results, using answer sheets and electronic devices
Distributed teaching materials such textbooks, workbooks, papers, and pencils to students
Organized and labeled materials and display students’ work in a manner appropriate for their eye levels and perceptual skills.