Miya Hatfield
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Also I am Talented driver with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
CAPITAL CITY LOGISTICS
- Current
- Ensure packages are delivered on time and in good condition, provide excellent customer service, operate a vehicle safely, meet delivery deadlines, solve problems, navigate using navigation systems, have physical stamina, and maintain a clean driving record.
Loan Specialist
Cash Cow Payday and Title Loans
03.2024 - 08.2024
- Conduct sales phone calls, have call center experience, sales, lending, collections, passion for customer service, record payments in customer accounts, market to current and former customers, maintain and secure cash drawer, perform office administrative activities, investigate credit and process loan applications, and verify member applications.
Remote Sales Representative
Direct Fairways Co
02.2024 - 05.2024
- Provide customer service, focus on outbound calling, contact specific customers and prospects, sell and promote products and services, manage key accounts, provide solutions-oriented customer service, achieve sales targets, answer customer inquiries, manage customer complaints, maintain CRM database, place orders, explain and demonstrate product features, attend training, and book appointments.
Transportation Associate
Amazon Warehouse
09.2021 - 03.2023
- Adhere to company rules and regulations, prioritize safety, perform various functions within the yard, operate commercial motor vehicles, comply with policies and regulations, complete vehicle inspection reports, follow schedules and safety policies, work primarily outside, drive different commercial motor vehicles, lift up to 49 pounds, work as a peer trainer, and obtain Driver Qualification File (DQF) and Commercial Driver's License (CDL).
Scan Coordinator
Albertsons
11.2018 - 03.2021
- Oversee pricing accuracy, ensure pricing integrity, update price tickets and signs, change prices according to plan, provide customer service, and handle sales.
Administrative Assistant
JCPenney
09.2017 - 03.2018
- Perform various administrative tasks such as bookkeeping, communication, onboarding, ordering supplies, time management, transcription, scheduling, data entry, clerical experience, typing, sales, customer service, processing payments, and taking calls.
Caregiver
Sharing and Caring Hands
03.2017 - 01.2018
- Provide caregiving services such as housekeeping, bathing, grooming, toileting, changing, transporting, shopping, accompanying clients to doctor's appointments, and feeding.
Education
High school or equivalent -
Istrouma High School
Baton Rouge, LA05.2014
Skills
- Mileage Tracking
- GPS Navigation
- Dispatch Communication
- Load Balancing
- Goal-Oriented
- Compliance understanding
- Risk evaluation
- Data Interpretation
- Cash Handling
- Relationship building and management
- Collections processing
- Debt management
Certification
Baton Permit
Timeline
Loan Specialist
Cash Cow Payday and Title Loans
03.2024 - 08.2024
Remote Sales Representative
Direct Fairways Co
02.2024 - 05.2024
Transportation Associate
Amazon Warehouse
09.2021 - 03.2023
Scan Coordinator
Albertsons
11.2018 - 03.2021
Administrative Assistant
JCPenney
09.2017 - 03.2018
Caregiver
Sharing and Caring Hands
03.2017 - 01.2018
Amazon Delivery Driver
CAPITAL CITY LOGISTICS
- Current
High school or equivalent -
Istrouma High School
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