Diana Slagle

Team Lead

HoneyBaked Ham

04.2022 - Current

Directed and supervised team of 8 engaged in Sales.
Improved store sales numbers by 15 percent.
Trained new team members by relaying information on company procedures and safety requirements.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Frequently inspected production area to verify proper equipment operation.
Gathered, organized and input information into digital database.
Evaluated customer needs and feedback to drive product and service improvements.
Built strong relationships with customers through positive attitude and attentive response.
Devised and implemented processes and procedures to streamline operations.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Learned and adapted quickly to new technology and software applications.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Trained, coached, and mentored new sales associates for maximum performance.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Informed customers of promotions to increase sales productivity and volume.