Linda Becerra
Santa Ana,CA
Summary
Manages high-volume financial assistant paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
21
21
years of professional experience
Work History
Financial Assistance Processor
Tenet Healthcare Corporation
Anaheim, CA
04.2001 - 11.2021
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards
- Heavy telephone calls both in and outbound.
- Populate all required fields in computer system.
- Writing up and summarizing findings for facility to determine if patients are approved for financial assistance.
- Determination completed on 450 to 500 accounts per month.
- Exceeded goals through effective task prioritization and great work ethic
Claims Processor
Drake Insurance
Newport Beach, CA
11.2000 - 04.2001
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Evaluated and settled complex insurance claims in strict timeframes.
- Affirmed or denied coverage fairly based on thorough investigations.
- Processed approximately 250 claims per month.
- Followed up with customers on unresolved issues
Education
Some College (No Degree) - Sign Language Interpretation
Santa Ana Community College
Santa Ana CaliforniaHigh School Diploma -
Los Amigos High School
Fountain Valley California1973
Skills
- Verbal and Written Communication
- Time Management
- Customer Service
- Microsoft Office
- Decision Making
- Credit Verification
- Tax Receipts
- Credit Reporting Software
- Personal Data Collection
- Customer Communication
- Insurance Forms
- Financial Data Collection
Timeline
Financial Assistance Processor
Tenet Healthcare Corporation
04.2001 - 11.2021
Claims Processor
Drake Insurance
11.2000 - 04.2001
Some College (No Degree) - Sign Language Interpretation
Santa Ana Community College
High School Diploma -
Los Amigos High School
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