Joshua Flores
Amarillo,TX
Summary
Motivated delivery professional with traditional and app-based experience transporting good. Highly organized and efficient with excellent time management abilities. Always ready to go above and beyond to satisfy customers with exceptional service. Willing to travel when need be. Taken leadership to train others to the best of my ability and the companies. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 10+ years in logistics. Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Overview
15
15
years of professional experience
Work History
Over the Road Truck Driver
Big Red Freight
05.2023 - Current
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Hooked and unhooked trailers from tractor and converter dollies.
- Retained valid proof of insurance and registration in vehicles.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Over the Road Truck Driver (Reefer)
B And E Transport
05.2019 - 05.2023
- Moved shipments efficiently manually, wheeler carts, forklifts, trucks and pallet jacks, while maintaining a tight timetable.
- Sustained close customer service relationships to coordinate daily deliveries.
- Upheld exceptional customer service in all aspects to promote satisfaction and maintain company loyalty.
- Organized efficient, safe routes and adjusted strategies based on current weather and traffic information.
- Established long-term relationships with customers by promoting exceptional service and engagement skills by quickly resolving issues.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Maintained safe driving habits to protect property and general public on roadways.
Food Service Delivery Driver
PTG Logistics
03.2014 - 05.2019
- Set up and operated production equipment according to daily work orders and safety procedures.
- Operated hand trucks, forklifts and scissor lifts.
- Maintained industry knowledge through continuing education, training and monitoring of industry publications.
- Created agenda, materials and communications for team meetings.
- Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
- Improved profit margins by streamlining operations and workflow and negotiating new vendor contracts for materials and supplies.
- Consistently provided exceptional service and attention to customers and stakeholders.
- Delivered goods and products to customer on time and in excellent condition.
Order Selector
Affiliated Foods Inc.
04.2009 - 11.2014
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Safeguarded products in storage to protect from spills and damages
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Recorded daily activities for inventory control.
Education
CDL - CDL
Amarillo College
Amarillo, TX12.2013
Skills
- Customer Service Representative
- Product Invoicing
- Product Deliveries
- Preventive Maintenance
- Documentation Abilities
- Equipment Operations
- Equipment repairs
- Quality Assurance Standards
- Loading and Unloading Protocols
Timeline
Over the Road Truck Driver
Big Red Freight
05.2023 - Current
Over the Road Truck Driver (Reefer)
B And E Transport
05.2019 - 05.2023
Food Service Delivery Driver
PTG Logistics
03.2014 - 05.2019
Order Selector
Affiliated Foods Inc.
04.2009 - 11.2014
CDL - CDL
Amarillo College