Savannah Cannon
Fort Worth
Summary
Versatile and dedicated, I leveraged my childcare expertise and exceptional customer service skills at HEB to enhance client satisfaction and foster healthy environments. Known for maintaining a 95% order accuracy at Sonic Drive-in, I excel in activity planning and group leadership, ensuring safety and promoting positive child development.
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Childcare Provider
Self Employed
05.2023 - Current
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Introduced children to educational games and activities to boost learning.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Liaised with parents and guardians to discuss child progress.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Assisted in potty training and other daily hygiene activities to support child development.
- Provided emotional support and guidance to children during difficult times.
- Developed age-appropriate activities and crafts to engage children.
Customer Service Representative and Cashier
HEB
10.2021 - 05.2023
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Created and maintained detailed database to develop promotional sales.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Managed timely and effective replacement of damaged or missing products.
- Promptly responded to inquiries and requests from prospective customers.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded proactively and positively to rapid change.
Carhop
Sonic Drive-in
04.2021 - 10.2021
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Memorized orders and maintained 95% accuracy in high-traffic times.
- Balanced orders on trays weighing over 1-10lbs and delivered them to cars.
- Answered guest questions and promoted special products.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Education
Associate of Arts - Criminal Justice
Tarrant County College
Fort Worth, TX12-2025
High School Diploma -
Aledo High School
Aledo, TX05-2023
Skills
- Group leadership
- Childcare
- Housekeeping
- Healthy environments
- Activity planning
- CPR training
- Child development
- Safety
- Excellent customer service
- Adherence to high customer service standards
- Customer service support
- Microsoft Utilities
Certification
CPR, AED, Basic Life Certification
Timeline
Childcare Provider
Self Employed
05.2023 - Current
Customer Service Representative and Cashier
HEB
10.2021 - 05.2023
Carhop
Sonic Drive-in
04.2021 - 10.2021
Associate of Arts - Criminal Justice
Tarrant County College
High School Diploma -
Aledo High School
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