Soniya Pant
Fairborn,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Marketing Coordinator
Horizon International Traders
Pokhara, Nepal
02.2022 - 04.2024
- Developed and implemented marketing plans and strategies to boost company visibility.
- Monitored market trends to identify opportunities for product development or improvement.
- Organized events such as conferences, trade shows, seminars, and webinars.
- Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
- Performed administrative tasks such as maintaining records of expenses incurred during campaigns.
Customer Service Executive
Rastriya Banijya Bank
Pokhara, Nepal
09.2021 - 11.2021
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Collaborated with other departments to ensure customer satisfaction.
- Performed follow-up calls to customers regarding their inquiries or orders.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
Education
BBA - Finance And Marketing
Pokhara College Of Management
Pokhara, Nepal02-2023
Master of Science - Marketing Analytics And Data Insights
Wright State University
Dayton, OHSkills
- Workflow Coordination
- SEO
- Project Management
- Communications management
- Event Planning
- Market Analysis
- MS Office Proficiency
- Interpersonal Skills
- Resourcefulness
- Team Player
Timeline
Marketing Coordinator
Horizon International Traders
02.2022 - 04.2024
Customer Service Executive
Rastriya Banijya Bank
09.2021 - 11.2021
BBA - Finance And Marketing
Pokhara College Of Management
Master of Science - Marketing Analytics And Data Insights
Wright State University
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