Vanessa Recendiz
San Jose,CA
Summary
Highly analytical and skilled professional with a Bachelor of Arts in Economics and extensive experience in customer service, financial analysis, data management, and research. Seeking the position of AES to perform technical and analytical work on consultative and analytical assignments, manage grant agreements, and support zero-emission transportation research and technologies.
Overview
2
2
years of professional experience
Work History
Receptionist
Securitas
05.2023 - Current
- Greet and assist visitors, providing a positive first impression by offering assistance and answering inquiries
- Manage phone calls and messages, ensuring prompt and accurate information dissemination
- Provide administrative support to ensure smooth office operations.
Technical Student Assistant
California Energy Commission
07.2022 - 04.2023
- As an intern-level technical consultant, providing efficient written and documentation processes
- Interpret technical terminology to resolve clients’ business issues and tracked communication on an Excel spreadsheet
- Created detailed instructions and documentation on software products, utilizing appropriate assistance tools
- Conducted follow-ups with existing customers to ensure satisfaction and deliver excellent customer service
- Conduct research on assigned projects, applying principles and technical terminology
- Generated email reports, provided procedure recommendations, and met deadlines for task-oriented assignments.
Administrative Assistant
Program, Sacramento City College
04.2021 - 06.2022
- Created contract agreements between faculty with Science Allied Health to support the program
- Collected program data from students and faculty, including timesheets, to assess program needs
- Managing a one-million-dollar budget, developing projections, and maintaining expense records
- Reported account transactions and strategized budget expenses for informed financial decision-making
- Maintain updated invoices in VDI and actively participate in weekly meetings to ensure program effectiveness and efficiency.
Education
Bachelor of Arts - Economics
CSU
Associates - Business Administration
Sacramento City College
Skills
- Microsoft Office Suite
- Adobe Acrobat
- Google Platforms
- Customer Service 5 years
- Data Management
- Financial Analysis
- Research
Timeline
Receptionist
Securitas
05.2023 - Current
Technical Student Assistant
California Energy Commission
07.2022 - 04.2023
Administrative Assistant
Program, Sacramento City College
04.2021 - 06.2022
Bachelor of Arts - Economics
CSU
Associates - Business Administration
Sacramento City College
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