Daniel Paredes
Orlando,FL
Summary
I am Person highly motivated individual with extensive experience in customer service and sales. Outgoing sales professional with a proven track record of increasing sales, improving the buying experience, and enhancing the company's profile in the target market. Able to set personal sales goals and create an action plan to achieve them. Highly organized, punctual, and respectful, always motivated and eager to learn more about the work environment.
I also possess broad knowledge in the audiovisual field, including video editing, directing, production, photography, and web design and development.
Overview
9
9
years of professional experience
Work History
TURO HOST
Turo
05.2023 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Making sure all cars are in mint conditions to be accurate with the costumer service
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Assistant Sales Manager
QuickRepair
02.2022 - 05.2023
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems. Provided advice to consumers on safety and reliability of third-party replacement parts.
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
- Developed and maintained relationships with customers and suppliers through account development.
- Offered guidance to consumers on purchasing mobile phone accessories and devices.
- Answered customers' questions regarding products, prices and availability.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed friendly and professional customer interactions.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
AMAZON ASSOCIATE PROCESS ASSISTANT
Amazon
02.2020 - 01.2022
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
WALMART ASSOCIATE
Walmart.com
05.2020 - 12.2021
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
WEB DEVELOPER
MYSTRIPPERCLOSET.COM
02.2016 - 02.2018
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
Education
No Degree - Engineering Mechanics
LOS ANDES UNIVERSITY
High School Diploma -
UNIDAD EDUCATIVA COLEGIO SAN JUAN BOSCO
07.2012
Skills
- Extensive experience in the audiovisual field, including video creation, editing, and directing, as well as expertise in operating drones and cameras
- Specialized in web development and design, with a strong focus on UX/UI
- Sales Representation
- Continuous Improvement Strategies
- Persuasive Techniques
- Automotive Knowledge
- Needs Understanding
- Closing Sales
- Sales Management
- Time Management
- Product and Service Knowledge
- Diagnostic Software
- Equipment Maintenance
- Mobile Devices
- Post-Sales Support
- Sales Generation
Timeline
TURO HOST
Turo
05.2023 - Current
Assistant Sales Manager
QuickRepair
02.2022 - 05.2023
WALMART ASSOCIATE
Walmart.com
05.2020 - 12.2021
AMAZON ASSOCIATE PROCESS ASSISTANT
Amazon
02.2020 - 01.2022
WEB DEVELOPER
MYSTRIPPERCLOSET.COM
02.2016 - 02.2018
High School Diploma -
UNIDAD EDUCATIVA COLEGIO SAN JUAN BOSCO
No Degree - Engineering Mechanics
LOS ANDES UNIVERSITY
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