Jessica Celestin
Atlanta,GA
Summary
High-performing Chef offering 4 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Overview
9
9
years of professional experience
Work History
Chef
MealsByChefjess
Atlanta
05.2021 - Current
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
Marketing Manager
Hip Hop Anatomy
Atlanta
01.2021 - Current
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
Server
Pappadeux Seafood Kitchen
Atlanta
08.2019 - 05.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Marketing Intern
Robinson Brandt International
Houston, TX
07.2018 - 12.2018
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Enhanced social media engagement through regular posting and audience interaction.
- Assisted in the planning and execution of successful product launch events.
- Conducted market research to identify target audiences and optimize marketing efforts.
Customer Service Representative
Allstate Insurance Co
Baton Rouge, LA
08.2015 - 07.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Marketing
Southern University And A & M College
Baton Rouge, LA05.2018
Skills
- Purchasing
- Meal Preparation
- Vendor Relations
- Signature dish creation
- Resource Management
- Workflow Optimization
- Business Management
- Company quality standards
- Verbal and written communication
Timeline
Chef
MealsByChefjess
05.2021 - Current
Marketing Manager
Hip Hop Anatomy
01.2021 - Current
Server
Pappadeux Seafood Kitchen
08.2019 - 05.2021
Marketing Intern
Robinson Brandt International
07.2018 - 12.2018
Customer Service Representative
Allstate Insurance Co
08.2015 - 07.2018
Bachelor of Science - Marketing
Southern University And A & M College