Drin Llalloshi
McLean,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Pool Operations Manager
Fairmount Country Club
Chatham, USA
05.2024 - 08.2024
- Inspected facilities on a regular basis to ensure compliance with state regulations.
- Developed and enforced aquatic policies, ensuring a safe environment for all members, and guests.
- Collaborated with other departments to align club operations, enhancing overall member satisfaction.
- Monitored budgeting for operational costs including staffing, chemicals, repairs.
- Trained new staff members on safety protocols, facility policies, and equipment operation.
Assistant Manager/Inclusion Ambassador
Life Time
Berkeley Heights, USA
06.2021 - 05.2024
- Supervised a team of over 25 aquatics staff, implementing training programs that reduced employee turnover by 20%.
- Collaborated with senior leadership to design strategic growth plans, increasing sales by 30%.
- Developed and launched diversity initiatives, leading to a 15% improvement in employee engagement.
- Assisted in coaching swim team members, enhancing their performance, and overall team results.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Manager
Romola’s Seafood and Grille
Cranford, NJ
09.2019 - 06.2021
- Oversaw daily operations, ensuring seamless service, and compliance with health and safety regulations.
- Recruited, trained, and supervised staff, achieving consistent customer satisfaction.
- Implemented cost controls and quality assurance practices to optimize profitability.
- Increased customer satisfaction, therefore, turnover by 50%.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Served as primary contact person responsible for responding to inquiries about events.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
Education
BS Management -
Kean University
08.2021
BS Marketing -
Rutgers State University
01.2020
AS Business Management -
Union County College
05.2017
Skills
- Risk Management
- Leadership
- Relationship Building
- Performance Management
- Safety Protocols
- Process Improvement
- Stakeholder Communication
- Staff Training
- Strategic Planning
- Hospitality
- Workday
- Domo
- LT Pulse
- Microsoft Office Suite
- Adobe - Creative Cloud
- Human resources
- Certified pool operator
- Facility maintenance
- Vendor management
- Supply chain management
- Employee schedule management
Affiliations
Projects
Move N Art Relaxation, Wix, Adobe, Transitioned products from CD to digital platforms, driving a 20% increase in sales., Led digital launch strategies, integrating website and mobile apps for improved user experience., Coordinated 10+ art exhibitions, enhancing product visibility and market reach., Developed an app to automate the product.
Awards
- SGA Service Award for Model United Nations, Union County College, 2016
- New Jersey Case Competition, Merryl Lynch, 2016
- Service Key Award, Union County College, 2017
Timeline
Pool Operations Manager
Fairmount Country Club
05.2024 - 08.2024
Assistant Manager/Inclusion Ambassador
Life Time
06.2021 - 05.2024
Manager
Romola’s Seafood and Grille
09.2019 - 06.2021
BS Management -
Kean University
BS Marketing -
Rutgers State University
AS Business Management -
Union County College
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