Safety-oriented professional knowledgeable about guest relations, equipment safety and technological devices. Handles fast-paced work calmly and goes above and beyond to promote guest satisfaction. Quick to resolve conflicts and other problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pool Operations Manager
DRD Pool Management
Perry Hall, MD
05.2022 - 09.2024
Inspected facilities on a regular basis to ensure compliance with state regulations.
Trained new staff members on safety protocols, facility policies, and equipment operation.
Ensured that all personnel were properly certified in CPR, First Aid, AED training.
Receptionist
LA Fitness
White Marsh, MD
10.2023 - 02.2024
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Verified visitors' identification cards before allowing access to the building.
Education
High School Diploma -
Perry Hall High School
Baltimore, MD
06-2023
Associate of Arts - Political Science
Towson University
Baltimore, MD
Skills
Facility Maintenance
Purchasing Management
Scheduling Coordination
Human Resources
Safety Protocols
AED Operation
Accomplishments
2023 Delegate Scholarship Recipient.
Top 15% of graduating class.
Donor to the RNC.
Over 80 hours of community service.
Languages
English
Professional
Spanish
Elementary
Certification
Pool Operator License
CPR and BLS Certification
Timeline
Receptionist
LA Fitness
10.2023 - 02.2024
Pool Operations Manager
DRD Pool Management
05.2022 - 09.2024
High School Diploma -
Perry Hall High School
Associate of Arts - Political Science
Towson University
Pool Operator License
CPR and BLS Certification
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