CONNOR M. KAPLAN
Bristol,CT
Summary
Vigilant Security professional with five years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Highly proficient in using modern video investigation techniques and security software. Hungry to always learn more and climb higher, with a motivated approach towards the Security Industry.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Security Controller
Allied Universal
Hartford, CT
08.2020 - Current
- Monitored employee activities, confirming compliance with corporate and security policies.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Provided corporate leadership and relevant law enforcement agencies with comprehensive video investigation, including flash drive/secured email exports of aforementioned video files in relation to unlawful activity, or occurrences that acted against corporate policy.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Security Professional
Allied Universal
Hartford, CT
11.2019 - 08.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle and by foot.
- Permitted entry with escort for approved persons into secure locations.
Site Supervisor
Allied Universal
Wellington, FL
02.2019 - 10.2019
- Coordinated and established scheduling, as well as handling and managing shift switches and overtime reduction.
- Managed work orders for property management and ensured checks were received and properly attributed to community vendors.
- Provided access control, as well as creating fobs, resident barcodes, as well as permanent and guest lists for community residents.
- Removed unauthorized persons from private community grounds.
Hospital Security Officer
Allied Universal
Bristol, CT
01.2018 - 02.2019
- Lock and secure all areas of the Hospital while reporting and addressing any issue or concerns within the facility, as well as serving as an interdepartmental liaison for safety and security problems.
- Thoroughly check and secure all patient belongings upon admittance into the Hospital.
- Responded quickly to incidents and assessed active situations for security concerns.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Site Supervisor
Allied Universal
Boca Raton, FL
06.2017 - 10.2017
- Forged, bolstered, and continued effective working relationships with client employees, guests, and community residents.
- Managed and effectively carried out emergency procedures for the site and ensured security and safety were the utmost priority.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Education
No Degree - Business Administration And Management
Naugatuck Valley Community College
Waterbury, CTHigh School Diploma -
Wolcott High School
Wolcott, CT06.2010
Skills
- Dynamic Communication Skills
- Critical Thinking
- Implementing Security Programs
- Operations Security
- CCURE (Security and Event Management System)
- Microsoft Office
- Investigation Support
- Investigative Skills
- Call and Complaint Investigation
- Crisis Situations
Certification
Class “D” Unarmed Security License - Florida
Class “G” Armed Security License - Florida
CPR and AED Certified - AHA
Security Guard Card – Connecticut
CPI Blue Card – Connecticut
Timeline
Security Controller
Allied Universal
08.2020 - Current
Security Professional
Allied Universal
11.2019 - 08.2020
Site Supervisor
Allied Universal
02.2019 - 10.2019
Hospital Security Officer
Allied Universal
01.2018 - 02.2019
Site Supervisor
Allied Universal
06.2017 - 10.2017
No Degree - Business Administration And Management
Naugatuck Valley Community College
High School Diploma -
Wolcott High School
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