John Isaacs
Brooklyn,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
17
17
years of professional experience
Work History
Professional Security Officer
Securitas Security Services USA
New York, NY
10.2009 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Console Operator
Securitas Security Services USA
New York, NY
09.2005 - 10.2009
- Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
- Provide safe environment by patrolling all floors and lobbies.
- Operate x-ray machine by carefully inspecting visitor’s bags upon entering building.
- Wrote detailed narrative reports and maintained daily activity reports.
- Complied with data entry quotients to support time-sensitive project input milestones.
- Monitor all phases of command station by managing camera monitors (CCTV), answering all incoming calls and providing information, message taking, and dispatch patrol.
Education
GED -
The State Education Department
Albany, NY11.2009
No Degree - Law (Pre-Law)
Thomas Jefferson High School
400 Granville Payne Ave, Brooklyn N.Y. 11207Skills
- Security Team Coordination
- Dynamic Communication Skills
- Detail-oriented with proven ability to identify, analyze and solve problems
- Self-motivated to ably coordinate office procedures
- Possess exceptional interpersonal, communication and organizational skills
- Cooperative and flexible team player; effectively working independently
- Typing 20-25 wpm
- Detailed Activity Logs
- Suspicious Activity Monitoring
- Pattern Recognition
- Closed Circuit TV Systems
Accomplishments
- Successfully completed two-week security training program.
- Completed a full course in FSD training from John Jay College.
- Certificate of Fitness for Fire Guard (F91)
Timeline
Professional Security Officer
Securitas Security Services USA
10.2009 - Current
Console Operator
Securitas Security Services USA
09.2005 - 10.2009
GED -
The State Education Department
No Degree - Law (Pre-Law)
Thomas Jefferson High School
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