Connie Aldridge
Hudson,NC
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Epic EHR software.
Overview
15
15
years of professional experience
Work History
Medical Administrative Assistant
UNC Health Care / Rivercrest Urgent Care
Granite Falls, NC
04.2021 - Current
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Prioritized incoming patients by degree of injury or illness.
- Maintained current and accurate medical records for patients.
Medical Administrative Assistant
UNC Health Care/Laurel Park Women's Health
Lenoir, NC
07.2013 - 03.2021
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and preauthorizations and managed patient charts.
Mortgage Loan Processor
First Financial Services
Hickory, NC
06.2005 - 09.2011
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by branch management.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
Education
High School Diploma -
Caldwell Community College and Technical Institute
Hudson, NCSkills
- Verbal and Written Communication
- Scheduling Tests and Procedures
- Organization and Time Management
- Medical Recordkeeping
Timeline
Medical Administrative Assistant
UNC Health Care / Rivercrest Urgent Care
04.2021 - Current
Medical Administrative Assistant
UNC Health Care/Laurel Park Women's Health
07.2013 - 03.2021
Mortgage Loan Processor
First Financial Services
06.2005 - 09.2011
High School Diploma -
Caldwell Community College and Technical Institute