SHANITA WARE
Certified Nursing Assistant
Washington,DC
Summary
Reliable , service-focused nursing professional with excellent patient care and charting skills gained through experience as a CNA. Companionate and technically skilled in attending to patients in diverse healthcare settings. CPR certified ( current)
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Certified Nursing Assistant
Digestive Disease Consultants
Rockville, MD
06.2015 - 02.2021
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Obtained client medical history, medication information, symptoms and allergies
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
Call Center Representative
Capital Women's Care
Washington, DC
05.2012 - 11.2013
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Collaborated with team members to achieve target results.
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered services to customer locations within specific timeframes.
- Prepared variety of different written communications, reports and documents.
- Managed over 50 customer calls per day
- Educated customers on company systems, form completion and access to services
- Processed debit and credit card and electronic check payments
- Performed various clerical duties by filing and faxing documents and creating customer databases
Education
High School Diploma -
Goodwill Excel Center
Washington, DC 09.2020 - 07.2022
Skills
Quality patient care, Excellent Clinical Capabilities, Familiar with medical terminology managed over 50 customer calls per day
undefinedTimeline
High School Diploma -
Goodwill Excel Center
09.2020 - 07.2022
Certified Nursing Assistant
Digestive Disease Consultants
06.2015 - 02.2021
Call Center Representative
Capital Women's Care
05.2012 - 11.2013
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