SHANITA WARE
Certified Nursing Assistant
Washington,DC
Summary
Reliable , service-focused nursing professional with excellent patient care and charting skills gained through experience as a CNA. Companionate and technically skilled in attending to patients in diverse healthcare settings. CPR certified ( current)
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Certified Nursing Assistant
Digestive Disease Consultants
Rockville, MD
06.2015 - 02.2021
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Obtained client medical history, medication information, symptoms and allergies
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
Call Center Representative
Capital Women's Care
Washington, DC
05.2012 - 11.2013
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Collaborated with team members to achieve target results.
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered services to customer locations within specific timeframes.
- Prepared variety of different written communications, reports and documents.
- Managed over 50 customer calls per day
- Educated customers on company systems, form completion and access to services
- Processed debit and credit card and electronic check payments
- Performed various clerical duties by filing and faxing documents and creating customer databases
Education
High School Diploma -
Goodwill Excel Center
Washington, DC 09.2020 - 07.2022
Skills
Quality patient care, Excellent Clinical Capabilities, Familiar with medical terminology managed over 50 customer calls per day
Electronic Medical records
Privacy and HIPPA regulations
Patient Advocacy and Support
Timeline
High School Diploma -
Goodwill Excel Center
09.2020 - 07.2022
Certified Nursing Assistant
Digestive Disease Consultants
06.2015 - 02.2021
Call Center Representative
Capital Women's Care
05.2012 - 11.2013