Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Heather Gray

Summary

Dynamic Lash & Eyebrow Artist with a proven track record at Lash L'Amour, enhancing client satisfaction through exceptional service and leveraging social media for brand growth. Skilled in cosmetology and esthetics, with a flair for creating engaging client experiences. Excelled in team collaboration and time management. Uses a DEI approach.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lash & Eyebrow Artist

Lash L'Amour
05.2022 - Current
  • Perform eyelash and eyebrow services according to industry standards.

Lash Artist /Licensed Esthetician

Indigo Salon And Day Spa
04.2021 - 04.2022
  • Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
  • Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.

Lash Artist /Licensed Esthetician

Salon Bogar
01.2020 - 03.2021
  • Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.

Lash Artist /Salon Owner/Operator

Bright Eyes Lashes
10.2017 - 12.2019
  • Attended industry workshops and trainings to stay current on the latest trends, products, and techniques in the field of lash artistry.
  • Implemented detailed record-keeping system that allowed for tracking of client preferences, appointments history, allergies or sensitivities easily accessible during future visits.
  • Increased client base through targeted promotions and partnerships with local businesses, such as offering discounts or hosting joint events.
  • Developed strong relationships with suppliers to negotiate pricing deals on premium products without sacrificing quality or profitability for the salon.

Server

Belly Buster Diner
09.2010 - 10.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

Cosmetology -

Lowell Hair Academy
Lowell, MA
05.2009

Basic Esthetics -

Catherine Hinds Institute of Esthetics
Woburn, MA
04.1999

Associate of Applied Science - Financial Planning

New England Banking Institute
Boston, MA

High School Diploma -

Lexington High School
Lexington, MA

Skills

  • Cosmetology license MA
  • Esthetics license MA & NH
  • Excellent team player
  • Superior time management

Certification

  • Social Media Marketing Certificate - June 2024


  • Management / Leadership Certificate -including DEI - Oct 2024

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Interior Design
  • I have a passion for photography and editing photos

Timeline

Lash & Eyebrow Artist

Lash L'Amour
05.2022 - Current

Lash Artist /Licensed Esthetician

Indigo Salon And Day Spa
04.2021 - 04.2022

Lash Artist /Licensed Esthetician

Salon Bogar
01.2020 - 03.2021

Lash Artist /Salon Owner/Operator

Bright Eyes Lashes
10.2017 - 12.2019

Server

Belly Buster Diner
09.2010 - 10.2017

Cosmetology -

Lowell Hair Academy

Basic Esthetics -

Catherine Hinds Institute of Esthetics

Associate of Applied Science - Financial Planning

New England Banking Institute

High School Diploma -

Lexington High School
Heather Gray