Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MUSTAPHA ADAMS KADRI

Mcdonough,US

Summary

Motivated and detail-oriented professional with a strong commitment to customer satisfaction and safety. Experienced in both production and service roles, demonstrating reliability, strong communication skills, and the ability to work efficiently under pressure. Known for adaptability, teamwork, and a customer-first attitude-well-prepared to thrive as a Customer Service Representative.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Production Utility Operator

De Wafelbakkers
06.2022 - Current
  • Leadership and Problem-Solving: Acted as Team Lead when needed, effectively handling production issues, guiding team members, and maintaining smooth operations
  • Ensured Operational Efficiency: Supported seamless production flow while adhering to safety protocols, minimizing waste, and enhancing quality control to meet customer expectations
  • Quality Assurance: Regularly monitored and inspected products to ensure high standards, demonstrating a strong attention to detail critical in aviation services
  • Collaborative Teamwork: Worked closely with colleagues to maintain organized, safe, and efficient workspaces
  • Escalated issues and worked closely with maintenance teams, minimizing downtime by proactively identifying potential equipment failures

Cashier/Crew-member/Backup Store Manager

Burger King
01.2022 - 06.2022
  • Leveraged bilingual skills to assist a wider segment of customers, boosting positive feedback from Spanish speakers
  • Diagnosed technical issues with card readers and resolved payment disruptions with minimal downtime, maintaining customer trust
  • Worked closely with management to identify frequently out-of-stock items, reordering ahead of time, reducing customer complaints
  • Organized the checkout area to streamline customer flow, decreasing wait time during peak hours
  • Order Accuracy and Responsiveness: Handled orders with precision, displaying the attention to detail and prompt response valued in aviation customer service roles
  • Ensured cleanliness, equipment upkeep, and safe food handling, aligning with aviation standards for hygiene and customer care
  • Performed daily inspections, basic maintenance, and minor repairs to keep gear and equipment in good working order
  • Executed opening and closing procedures following corporate standards, ensuring optimal preparation for daily operations

Education

Associate of Science - Marketing (Incomplete)

Kumasi Technical University
Kumasi, Ghana.

GED -

Technical College System of Georgia
Atlanta
01.2024

Skills

  • Cross-functional team collaboration
  • Mechanical troubleshooting proficiency
  • Critical thinking in operational challenges
  • Quality assurance and control
  • Compliance with OSHA safety regulations
  • Leadership
  • Time and resource management
  • Computer Literacy & Attention to detail
  • Multi-Tasking in High-Pressure
  • Mechanical Aptitude
  • Effective Communication
  • Bilingual

Certification

Business Analysis Fundamentals, Coursera, https://www.coursera.org/account/accomplishments/verify/POPNKBVILM3G?utm_source=ios&utm_medium=certificate&utm_content=cert_image&utm_campaign=sharing_cta&utm_product=course

Languages

Spanish
Limited Working
English
Native or Bilingual
Hausa
Native or Bilingual
Twi
Native or Bilingual

Timeline

Production Utility Operator

De Wafelbakkers
06.2022 - Current

Cashier/Crew-member/Backup Store Manager

Burger King
01.2022 - 06.2022

Associate of Science - Marketing (Incomplete)

Kumasi Technical University

GED -

Technical College System of Georgia

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MUSTAPHA ADAMS KADRI