Linda J. Ludwig
Ellisville,MO
Summary
Accounts receivable professional committed to high standards and delivering results. Extensive experience with managing receivables, reducing delinquency rates, and improving financial processes. Known for strong team collaboration and adaptability to changing business needs, leveraging skills in financial analysis and customer relations.
Overview
33
33
years of professional experience
1
1
Certificate
Work History
Accounts Receivable Specialist
World Wide Technology
10.2019 - Current
- Process and review 2,000+ invoices monthly, ensuring compliance and prompt submission.
- Identify trends to improve collections and enhance cash flow.
- Collaborate with Treasury on cash application, ensuring accurate payment postings.
- Escalate collection delays, consistently meeting goals and reducing aged receivables.
- Communicate AR status and collection progress to senior management.
- Lead PO/SO level reconciliation efforts, resolving billing discrepancies with customers.
- Introduced new Bill & Hold process, improving communication with customers.
- Assist with financial audit requests and process improvements, including AR Aging BOT updates.
- Developed and maintained strong relationships with clients to enhance payment compliance and reduce delinquencies.
- Analyzed accounts aging reports to identify trends and implement proactive collection strategies.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
- Supported cash flow projections, analyzing accounts receivable trends and reporting findings to management.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Gathered, evaluated and summarized account data in detailed financial reports.
Accounts Receivable Specialist
Alter Trading Corporation
02.2015 - 10.2019
- Processed payments from various sources (wires, ACH, checks), ensuring correct allocation.
- Managed collections for overdue accounts, resolving outstanding balances effectively.
- Analyzed customer payments, improving accuracy in clearing open invoices.
- Led quarterly month-end reconciliations and maintained divisional AR.
- Streamlined processes to reduce discrepancies and improve efficiency in AR management.
- Managed customer credit information and reviewed daily credit limits.
Small Business Owner & Bookkeeper
Ludwig Painting & Carpentry
02.2014 - 01.2018
- Managed general office duties AP, AR, invoicing, taxes, and payroll.
Office Manager
Cain Electric, Inc.
09.2013 - 12.2013
- Organized office filing system for AP/AR, managed payroll data entry, and processed documents for invoices.
- Updated QuickBooks client and vendor lists and supported administrative functions.
Customer Service Analyst II
Ceridian
09.2005 - 08.2012
- Processed complex payroll for executives and managed SQL reports for compliance.
- Led software testing, improving system upgrades for payroll processing.
- Supported benefit enrollment and HR inquiries, ensuring accurate data integration.
Bookkeeper
Edwards, Schramm, Watkins, Spoeneman, Waltrip & Beilenson L.L.P.
03.2005 - 06.2005
- Managed AP/AR, payroll, administrative tasks, and billing for legal services.
Mortgage & Closing Specialist
Mentor 4 – Wells Fargo Home Mortgage
03.2003 - 10.2003
- Managed a pipeline of refinanced mortgages, assisting clients through the closing process.
- Collaborated with closing agents and escrow officers and sold home equity loans.
Executive Compensation Analyst
Emerson
05.2002 - 09.2002
- Conducted compensation analysis and managed stock options audits for senior management.
- Prepared salary, bonus, and stock option forecasts.
Senior Compensation Analyst
Deloitte & Touché LLP
06.2001 - 05.2002
- Managed international payroll for clients, including research and issue resolution.
- Created custom reports and worked with tax managers on tax equalization for assignees.
Financial Analyst
MEMC Electric Material Company
10.2000 - 05.2001
- Reconciled Benefits & Compensation GL accounts and forecasted benefits costs.
Accounting Specialist III
Citicorp Mortgage Inc.
08.1992 - 10.1999
- Investigated acquisition and merger portfolios and managed loan collections.
- Developed training programs and streamlined accounting functions.
- Maintained portfolio MIS and prepared federal regulatory reports.
Education
Associate of Arts - Finance
Lindenwood University
St. Charles, MO05.2001
Skills
- SAP
- Oracle
- Microsoft Excel
- Power BI
- Cloud-based Financial Software
- Reconciliation Tools
- Accounts Receivable Software
- SQL Reporting
- Accurate payment posting
- Accounts receivable
- Aging reports analysis
- Investigative research
- Customer service support
- Relationship building
- Time management
- Data analysis
Certification
- HR/Payroll Web Payroll Certification, 2011
- Six Sigma White Belt Training, 2005
- HR/Payroll Source Payroll Certification, 2005
- Year-End Payroll Certification, 2005–2011
Timeline
Accounts Receivable Specialist
World Wide Technology
10.2019 - Current
Accounts Receivable Specialist
Alter Trading Corporation
02.2015 - 10.2019
Small Business Owner & Bookkeeper
Ludwig Painting & Carpentry
02.2014 - 01.2018
Office Manager
Cain Electric, Inc.
09.2013 - 12.2013
Customer Service Analyst II
Ceridian
09.2005 - 08.2012
Bookkeeper
Edwards, Schramm, Watkins, Spoeneman, Waltrip & Beilenson L.L.P.
03.2005 - 06.2005
Mortgage & Closing Specialist
Mentor 4 – Wells Fargo Home Mortgage
03.2003 - 10.2003
Executive Compensation Analyst
Emerson
05.2002 - 09.2002
Senior Compensation Analyst
Deloitte & Touché LLP
06.2001 - 05.2002
Financial Analyst
MEMC Electric Material Company
10.2000 - 05.2001
Accounting Specialist III
Citicorp Mortgage Inc.
08.1992 - 10.1999
Associate of Arts - Finance
Lindenwood University
Awards
- 2010, Rewards 4U Recognitions for Excellence in Customer Service
- 2011, Rewards 4U Recognitions for Excellence in Customer Service
- 2010, I Am the Difference Award Winner
- 2011, I Am the Difference Award Winner
- 2010, Stevie Award Winner in Financial Services – Customer Service
- 2006, Ceridian Star Award
- 2007, Ceridian Star Award
- 2005, Nominated for Ceridian Star Award
- Top Sales Performer in Retail Jewelry Sales (8 years)