Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Cieri

Union,NJ

Summary

Passionate General Manager with 25 plus years of owner, multi-unit and single unit experience offering quality food services. Problem solver and team leader focused on hiring and coaching A team members. Energetic, youthful and positive leader who creates a welcoming and fun work environment that fosters sales growth.

Overview

23
23
years of professional experience

Work History

Restaurant General Manager

Pizza Hut
South Plainfield, NJ
02.2008 - Current
  • Establish clear expectations and create positive working environment for employees.
  • 4-time All-Star General Manager recipient.
  • Consistently increase sales and profits year over year and maintain high customer satisfaction scores.
  • Continually develop high performing team members into productive Shift Leaders.
  • Orchestrate positive customer service experiences resulting in highest sales volume unit in company and numerous weekly sales records.
  • Identify problems, conduct troubleshooting and seek repair or maintenance support to keep restaurant equipment operational.
  • Maintain facility and grounds to present positive image.

Area Manager

Pizza Hut
Fairfield, NJ
08.1999 - 12.2007
  • Conducted training sessions to educate employees on best practices and new products to increase profitability.
  • Achieved same store sales growth of 9% first year in position.
  • Resolved customer concerns promptly to promote positive brand image.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Staffed and assisted in training of General Managers.
  • Held weekly and monthly meetings to improve operations and financial performances.

Education

Bachelor of Science - Accounting

SUNY College at Oswego
Oswego, NY

Skills

  • Staffing and Sales Growth
  • Analyzing Finances
  • Coaching and Accountability
  • Facilities Maintenance

Timeline

Restaurant General Manager

Pizza Hut
02.2008 - Current

Area Manager

Pizza Hut
08.1999 - 12.2007

Bachelor of Science - Accounting

SUNY College at Oswego

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