Bernard Allen
Summary
Resourceful flatbed transportation operator working with TMC transportation. Strong history of overseeing convoy transportation of equipment, supplies, and personnel. Excellent planning, problem-solving and organizational skills developed over 9+ years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Transportation Operator
TMC Transportation
12.2023 - Current
- Completes routes smoothly to maximize productivity and delays
- Adhered to all established operational and safely procedures with every route
- Identifies appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines
- Load and secure deliveries up to 75,000 pounds
- Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.
Motor Transportation Operator
United States Army Reserve
03.2014 - Current
- Manage loading, unloading and safety of all personnel, cargo and equipment
- Minimize delays by planning and adjusting routes to account for changing weather and traffic conditions
- Maintained proficiency in tactical planning options and convoy techniques.
Customer Service Associate
Wallgreens
08.2023 - 12.2023
- Responding to customer calls and concerns about products and services
- Utilized internal software tools to meet customer needs and resolve issues promptly
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Informed customers about special promotions and provided detailed information for various products.
Education
Bachelor of Science - Human Resources Management
University of Maryland Global Campus
12.2024
Associate of General Studies -
University of Maryland Global Campus Europe
10.2021
Skills
- Adherence to high customer service standards
- Leadership development
- Building Customer Relationships and Loyalty
- Recognition of Security Risks
- Coaching and Mentoring
- Customer Relations
Certification
- Community Preparedness Implementing Simple Activities For Everyone, FEMA Emergency Management Institute - 07/11/2022
- National Framework Introduction, FEMA Emergency Management Institute - 05/25/2022
- Joint Staff Insider Threat Awareness Security (OPSEC), Joint Knowledge Online Division - 12/09/2021
- Risk Management Basic Course, Army Learning Management System - 01/07/2021
- Joint Staff Supervisory Equal Employment Opportunity, Joint Knowledge Online Division - 03/31/2020
Timeline
Transportation Operator
TMC Transportation
12.2023 - Current
Customer Service Associate
Wallgreens
08.2023 - 12.2023
Motor Transportation Operator
United States Army Reserve
03.2014 - Current
Bachelor of Science - Human Resources Management
University of Maryland Global Campus
Associate of General Studies -
University of Maryland Global Campus Europe
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