PEACHES LECHUGA-MARTINEZ
Business Management
Anaheim,CA
Summary
Talented Operations skilled in distribution, production and process control. Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities. Team building Multi-site operations Inventory control Contract management Flexible Dedicated Personable Analytical Strategic planning
Overview
10
10
years of professional experience
Work History
Ticketing Manager
Insomniac Holdings, LLC
Beverly Hills, CA
03.2014 - Current
- Oversaw day-to-day communications with ticketing company and department leads and management of box office staff.
- Implemented procedures for day-to-day ticket processing, marketing initiatives, financial reporting and event promoter settlements.
- Evaluated processes to create efficiencies with staff, resources and processes.
- Enforced box office daily financial reporting across revenue lines through ticketing system and reconciliation of ticket sales within accounting system.
- Worked with marketing and sales department to create and implement upsell opportunities for events.
Caregiver Personal Care Aides
BrightStar Care Huntington Beach
Huntington Beach, CA
04.2013 - 10.2016
- Promoted to Team Lead after only 3 months in position
- Resolved guest complaints
- Consistently recognized by management for providing superior customer service.
Caregiver
In Home Supportive Services
Fresno, CA
08.2003 - 11.2013
- Brought greater levels of health to 20+ clients weekly through one-on-one customized personal training
- Created repeat business by developing long-term relationships with regular customers
- Developed patient care plans, including assessments, evaluations, and nursing diagnoses
- Assisted patients with multiple chronic diagnoses, including COPD and asthma
- Coordinated with doctors and registered nurses to develop care plans for patients.
Ticketing Supervisor
The Recording Academy
Santa Monica, CA
01.2021 - Current
- Oversaw day-to-day communications with ticketing company and department leads and management of box office staff.
- Implemented procedures for day-to-day ticket processing, marketing initiatives, financial reporting and event promoter settlements.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Education
High School Diploma -
David Starr Jordan High School
Long Beach, CASkills
Financial Management
Public Relations
Inventory management
Frontgate
Season Ticket Sales
Venue Marketing
Group Sales
Special Events
Business planning
Business Development
Staff Management
Business administration
Timeline
Ticketing Supervisor
The Recording Academy
01.2021 - Current
Ticketing Manager
Insomniac Holdings, LLC
03.2014 - Current
Caregiver Personal Care Aides
BrightStar Care Huntington Beach
04.2013 - 10.2016
Caregiver
In Home Supportive Services
08.2003 - 11.2013
High School Diploma -
David Starr Jordan High School