Adept Material Damage Specialist with a proven track record at both Grange Insurance, and Encova Insurance showcasing exceptional skills in claims efficiency and accuracy. Licensed in multiple states, I excel in mentoring peers and leading teams towards productivity enhancements. My expertise spans heavy equipment to regular auto damages, underpinning my ability to handle high-volume claims seamlessly.
Inspected vehicles and wrote estimates based on loss related damages
Confirmed both related and non related damages to the vehicle
Ran total loss evaluations if needed to confirm a total loss or repairable vehicle
Negotiated both estimates and supplements with shops
Inspected and processed all assignments within or under the acceptable time frame
Transitioned into virtual estimating role
Trained and mentored co-workers on the use of the CCC Portal and virtual estimating
Lead my team in efficiency and productivity in both the field and virtual roles
Advocated and implemented claims and estimate handling procedures for accuracy and efficiency.
Reviewed policies for coverages, exclusions, and liability.
Took recorded statements to document files when liability was disputed.
Made liability decisions based on the facts of loss and recorded statements.
Notified appraisers and bodily injury reps of any special circumstances.
Cross trained in property claims and have handled when CAT's have occurred.
Settled first and third part total losses.
Handled corresponding rentals.
Summa Cum Laude Graduate with multiple disciplines
Has trained and mentored collegues
Self starter that has adapted and excelled in multiple roles