Nicholas Snyder
Freelance Full Stack Web Developer
Brookline,Massachusetts
Summary
Calm and level-headed Emergency Medical Technician confident in triaging scenes to optimize resource utilization. Dedicated to continuous professional development and delivering of optimal care.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Certified, Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
EMT-B
Cataldo Ambulance
Boston, MA
09.2018 - 08.2021
- Communicated with lucid patients to gather incident and medical history information.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Responded to over 20 daily emergency calls to provide quick and compassionate medical assistance and care for patients.
- Administered tests and medication to stabilize patients in field or in transit.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Facilitated preparation and training for mass-casualty occurrences to minimize loss of life and maximize patient recovery.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Customer Service Supervisor
Whole Foods Market Inc
Boston, MA
06.2011 - 10.2018
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Created customer support strategy to increase customer retention.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Assessed and authenticated customer exchanges, voids and returns.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
- Coached employees through day-to-day work and complex problems.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
Grounds Crew Member
Bass River Sports Worls
Yarmouth , MA
06.2007 - 10.2011
- Excellent Customer Service
- Worked with owners in a small business.
- Maintained a safe and fun work environment for co-workers and customers.
- Problem solve and fix equipment as needed on a daily basis.
- Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
- Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
- Developed lasting customer relationships and grew network over time.
- Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
- Applied mulch to garden beds for protection against weeds and unwanted growth.
- Maintained grounds by trimming, weeding and general clean-up.
Education
High School Diploma -
Dennis-Yarmouth Regional High School
South Yarmouth, MA 09.2007 - 06.2010
National Certification - Emergency Medical Services
Boston University
Boston, MA 12.2017 - 06.2018
Certification - Web Development
The Web Developer Boot Camp 2022
UdemyCertification - Data Entry
Learn Microsoft Excel From A-Z
UdemySkills
Direct Patient Care
Cardiopulmonary resuscitation
Conflict Resolution
Dependable and Responsible
Pre-hospital Care
Patient Assessments
Emergency patient triage
Emergency vehicle operation
Patient Management
Software Best Practices
First Aid/CPR
MS Office
Google Workspace
Data Entry
Teambuilding
HTML5
Database management software
Database programming
API design knowledge
VBScript
Computer Skills
Excellent Communication
CSS3
JavaScript programming
Customer Service
GitHub collaboration
AJAX
REST
JavaScript
SQL development
Cloud Databases
Map and Geocoding
NodeJS
Asynchronus JavaScript
Schema Design
Timeline
EMT-B
Cataldo Ambulance
09.2018 - 08.2021
National Certification - Emergency Medical Services
Boston University
12.2017 - 06.2018
Customer Service Supervisor
Whole Foods Market Inc
06.2011 - 10.2018
High School Diploma -
Dennis-Yarmouth Regional High School
09.2007 - 06.2010
Grounds Crew Member
Bass River Sports Worls
06.2007 - 10.2011
Certification - Web Development
The Web Developer Boot Camp 2022
Certification - Data Entry
Learn Microsoft Excel From A-Z