Makisha Breezie-Seraphin

• Provided guidance and service on various financial problems in order to assist taxpayers in resolving tax issues.
• Responded to taxpayer questions and helped individuals complete and file tax documentation.
• Verified completeness of provided details during tax audits.
• Completed Corporate Tax, Value Added Tax audits and investigations.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.

Secretary

• Recorded minutes during management meetings and presented these minutes during following meetings.
• Screened telephone calls before transferring to the Comptroller and Deputy Comptroller.
• Directed customers to the relevant sections or employees based on their queries.

Mail Clerk

• Organized administrative files ensuring that the relevant documents are placed in the correct files for future retrieval.
• Typed letters and correspondences for other staff. for onward submission to third parties.

Votes Clerk

• Revision, calculation and entry of payroll adjustments to staff salaries including salary shortfalls, salary overpayments, standing orders, allowances.
• Review and preparation of all personal income tax refunds to taxpayers.

• Registration of individuals eligible to vote in Commonwealth of Dominica within the St Joseph Constituency.
• Amended any relevant information to existing names on the voter's list.

• Confirming the identity of all voters casting a vote on election day.

• Registered incoming and outgoing mails.
• Provided front desk assistance.

• Interacted with customers by phone, email or in-person to provide information.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained organized files and stocked supplies to support team needs and maximize performance.
• Performed minor payroll duties.

• Assisted customers by finding items quickly to boost store satisfaction rates.
• Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.