Debbi Rominske
Receptionist
Superior,WI
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Polite and positive front desk receptionist with exceptional telephone etiquette. Easily adaptable to high-pressure, dynamic situations. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Guest Services/Medical Screener
Essentia Health-St. Mary's Medical Center
Duluth, MN
09.2019 - Current
- Answered questions and provided appropriate assistance to guest.
- Maintained clean, neat and properly sterilized work area.
- Conducted basic screening procedures to verify compliance with Covid criteria.
- Adhered to all resident lifting and safe lifting instructions and rules.
- Provided family members with general information.
Receptionist
School District Of Superior
Superior, Wisconsin
01.2016 - Current
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used internal software to process attendance, check-ins and check-outs.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored office supplies by checking inventory.
- Retrieved mail, packages and documents on behalf of staff, promptly verifying receipt and arranging for pickup or transmittal.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Contacted custodial staff and maintenance department immediately to resolve building issues.
Summer School Secretary
School District Of Superior
Superior, Wisconsin
06.2021 - 07.2021
- Documented attendance.
- Answered multi-line telephones and greeted visitors and parents to office area.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Developed recordkeeping systems for employee records.
- Completed forms, reports, logs and records to quickly handle all documentation for district office.
- Conducted invoicing and turn in to the district office.
- Maintained clean reception area to promote positive, professional environment for staff.
- Assisted coworkers and staff members.
- Managed filing system, entered data and completed other clerical tasks.
- Properly distributed incoming mail.
Customer Service Cashier
SuperOne
Superior, Wisconsin
02.2017 - 09.2019
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Sold lottery tickets.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Conducted inventory counts by adding each item in stock.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Lifted up to 50 pounds at once and use a hand wheeler.
- Performed cash, card and check transactions on a POS system to complete customer purchases.
- Set up new sales displays each week.
- Reconciled cash drawers at end of shift, when I was the closer.
- Set the alarm and lock the doors.
Education
Associate of Applied Business - Apparel And Accessories Marketing Operations
09.1987 - 01.1991
High School Diploma -
09.1984 - 05.1987
Skills
Telephone etiquette
undefinedVolunteer
Past Volunteer Work
PTAPresident, V-P, Treasurer(for 4 years), Council Secretary, Fundraiser chair, Activity chair.
Girl and Boy Scout Leader.
Soccer and baseball assistant coach.
Scholastic BookFair and Lifetouch Picture Supervisory.
Timeline
Summer School Secretary - School District Of Superior
06.2021 - 07.2021
Guest Services/Medical Screener - Essentia Health-St. Mary's Medical Center
09.2019 - Current
Customer Service Cashier - SuperOne
02.2017 - 09.2019
Receptionist - School District Of Superior
01.2016 - Current
WITC - Associate of Applied Business, Apparel And Accessories Marketing Operations
09.1987 - 01.1991
Butternut High School - High School Diploma,
09.1984 - 05.1987
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