Andrea Brown-Lewis
Allenhurst,GA
Summary
Dependable Deputy Chief and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Deputy Chief Appraiser
Liberty County Board Of Assessors
08.2023 - Current
- Assists the Chief Appraiser in the management of daily department operations.
- Assists in directing the development and documentation of the county tax digest.
- Delegate tasks to administrative support staff to organize and improve office efficiency.
- Complete bi-weekly payroll for 15 employees.
- Approves employee leave request and compiles employee payroll records.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintain and safely store minute books and other legal documents for the Board of Assessors.
- Assists the Chief Appraiser with the preparation of the annual department operating budget; assists in monitoring expenditures to ensure compliance with the approved budget.
- Trains, assigns, directs, supervises, evaluates, and disciplines personnel.
- Assists the Chief Appraiser with rewriting and updating comprehensive department policies and procedures.
- Compiles and enters data obtained from site inspections; makes adjustments related to quality, condition, and age.
Administrative Coordinator
Liberty County Board Of Assessors
05.2003 - 08.2023
- Trained, assigned, supervised, evaluated, and disciplined assigned personnel.
- Documented and processed appeals; notified the Board of Equalization of appeals; supervises the input and mailing of appeals status updates to appellants.
- Processed error and release correction in the computer system; coordinates updates to the Tax Commissioners office.
- Coordinated travel arrangement for staff and board members; completed tax exempt forms; registered staff for continuing education.
- Coordinated with other county officers regarding real property valuations, exemptions, and taxes.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Executed record filing system to improve document organization and management.
- Assisted with processing employees leave requests and time sheets.
Communications Shift Supervisor
Liberty County Communications 9-1-1
07.1992 - 05.2003
- Managed public safety emergency units according to established procedures and policies using computerized dispatch system.
- Maintained contact with field units, accounted for location and status, tracked records of field calls and verified safety of field team members.
- Assessed and prioritized emergency situations and assigned resources using sound, independent judgment.
- Assisted callers in emergency situations with appropriate information and support.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Troubleshot minor equipment problems and ordered repairs.
- Notified utility companies and Public Works when necessary.
- Covered GCIC/NCIC after hours for local city and county government agencies.
- Coordinated mutual aid to outside agencies; law enforcement, EMS and fire department.
- Monitored and evaluated employees performance.
Education
MBA - General Management
Everest University
9200 Southpark Center Loop, Orlando, FL 3281904.2018
Bachelor of Science - Accounting
Everest University
3924 Coconut Palm Drive, Tampa, FL 3361901.2016
Associate of Science - Accounting
Everest University
3924 Coconut Palm Drive, Tampa, FL 3361904.2013
Skills
- Leadership Development
- Organizational Skills
- Conflict Resolution
- Innovation Management
- Team Building
- Time Management
- Customer Service
- Employee Development
Certification
Georgia Department of Revenue Appraiser 4 Certification
Timeline
Deputy Chief Appraiser
Liberty County Board Of Assessors
08.2023 - Current
Administrative Coordinator
Liberty County Board Of Assessors
05.2003 - 08.2023
Communications Shift Supervisor
Liberty County Communications 9-1-1
07.1992 - 05.2003
MBA - General Management
Everest University
Bachelor of Science - Accounting
Everest University
Associate of Science - Accounting
Everest University
Similar Profiles
Vincent ClarkVincent Clark
Commercial Property Appraisal Manager at Fulton County Board of AssessorsCommercial Property Appraisal Manager at Fulton County Board of Assessors
Derringer EdwardsDerringer Edwards
Special Education Teacher at Liberty County School BoardSpecial Education Teacher at Liberty County School Board
Melody AllingtonMelody Allington
Deputy Director at Liberty County Board of CommissionersDeputy Director at Liberty County Board of Commissioners
Joshua KillianJoshua Killian
Composite Technician 3 at Gulfstream AerospaceComposite Technician 3 at Gulfstream Aerospace
Noah SibbittNoah Sibbitt
Team Leader /Training Non-Commissioned Officer at ArmyTeam Leader /Training Non-Commissioned Officer at Army