Efrain Berdecia
Gaston,South Carolina
Summary
I am seeking a position to utilize my skills and abilities in an organization that offers professional growth while being resourceful, innovative, and flexible in the field of Desktop Network Engineering and Network Administration. I have 20 years of experience in providing solutions, implementation, network designing, the configuration, installation and troubleshooting of Cisco routers and switches, network switching and routing protocols (i.e. EIGRP, BGP, OSPF, and Cisco Firewalls) Data centers and troubleshooting of complex networking systems. Also installing, configuring, and maintaining wireless network equipment Cisco Wireless LAN Controller (WLC), network management and security including 802.11 b/g/n/ac standards and industry best practices for implementing high-density WIFI solutions. Extensive experience with network installations to include Cisco routers, switches, firewalls (ASE and NGF), VPN appliances. Experience with network trouble shooting(break/fix) of layer 2 and 3 environments Also, excellent communication skills. Ultimately, able to deploy and maintain scalable and secure networks that perfectly meet the needs of the client. Troubleshoot all information technology issues, including software, hardware, and networking. Desktop support for endpoint devices for central and remote locations
Overview
28
28
years of professional experience
Work History
IT Network Engineer
Sterlite
Lugoff, SC
02.2025 - Current
- Administer and troubleshoot Active Director server problems and other serves for applications.
- Administer company infrastructure including Meraki switches, firewall and MPLS implementation.
- Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software and provide on-the-spot training to users.
- Make recommendations on the selection of hardware and software products to address business requirements.
- Able to assist in the support and maintenance of the overall infrastructure.
- Microsoft Active Directory (User Maintenance).
- Microsoft Office 365 Suite installation, configuration and troubleshooting.
- IPad Deployments and Microsoft Surface Tablets.
- Mitigate security risks, such as installing security patches, running anti-virus and other utilities.
- Keep inventory of infrastructure network equipment, laptop and workstations.
Network and Desktop Support Engineer
HCL, GE Healthcare
Florence, SC
05.2024 - 08.2024
- Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software and provide on-the-spot training to users.
- Understands operating systems imaging concepts using SCCM.
- Make recommendations on the selection of hardware and software products to address business requirements.
- Able to assist in the support and maintenance of the overall infrastructure.
- Microsoft Active Directory (User Maintenance).
- Microsoft Office 365 Suite installation, configuration and troubleshooting.
- IPad Deployments and Microsoft Surface Tablets.
- Mitigate security risks, such as installing security patches, running anti-virus or other utilities.
System Engineer
Defender Services
- Able to provide System Design and Implementation, Monitoring and Maintenance, Troubleshooting and Support, System Optimization, Security and Compliance, Documentation and Automation.
- Also consultation to IT users for all aspects of Desktop end-user computing and desktop-based LAN systems software and provide on-the-spot training to users.
- Understands operating systems imaging concepts using SCCM.
- Make recommendations on the selection of hardware and software products to address business requirements.
- Able to assist in the support and maintenance of the overall infrastructure.
- Microsoft Active Directory (User Maintenance).
- Microsoft Office Suite installation, configuration and troubleshooting.
- IPad Deployments and Microsoft Surface Tablets.
- Mitigate security risks, such as installing security patches, running anti-virus or other utilities.
Information Field Network Engineer
Hemmersbach
Columbia, SC
06.2023 - 08.2023
- Carry out maintenance, troubleshooting, and repair work on network devices (router, switches and Wireless networks) Servers, computers, notebooks, printers, and plotters.
- Work with small tools for the repair of laptops / desktops / printers and servers.
- Also, provide technical support to clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.
- Handle service support requests & incidents.
- Hands & Eyes Support on server calls.
- Mitigate security risks, such as installing security patches, running anti-virus or other utilities.
- Microsoft Active Directory (User Maintenance).
- Microsoft Office Suite installation, configuration and troubleshooting.
- IPad Deployments.
- Information Services as a Service
Desktop Support Engineer
Husqvarna Group
Orangeburg, SC
12.2022 - 06.2023
- Able to provide consultation to IT users for all aspects of Desktop end-user computing and desktop-based LAN systems software and provide on-the-spot training to users.
- Understands operating systems imaging concepts using SCCM.
- Make recommendations on the selection of hardware and software products to address business requirements.
- Able to assist in the support and maintenance of the overall infrastructure.
- Microsoft Active Directory (User Maintenance).
- Microsoft Office Suite installation, configuration and troubleshooting.
- IPad Deployments and Microsoft Surface Tablets.
- Mitigate security risks, such as installing security patches, running anti-virus or other utilities.
Network Engineer
KEB Technologies
Lexington, SC
01.2021 - 12.2022
- Provide root cause analysis for Postgres database problems related to all networking issues affecting performance and connectivity.
- Also, analyze slow response issues and connectivity for Client-Server applications to the packet level.
- Make recommendations for corrective actions needed.
- Troubleshoot Microsoft Active Directory (User Maintenance).
- Freelance
Network Engineer
SCANA Corporation
Cayce, SC
08.1998 - 01.2013
- Responsible for installation and maintenance of large network infrastructure consisting of Cisco routed, switched, Wireless networks and implementation and maintenance of Cisco telephony environment (VOIP).
- Knowledgeable of these LAN topologies: Cisco switched Gigabit Ethernet, Ten Gigabit Ethernet and Wireless Networks.
- Wire Shark for packet analysis.
- Performed configuration of IP network, including subnet configuration, DNS and DHCP.
- Responsible for maintaining all DHCP, DNS, and WINS records.
- Responsible for the implementation of the following network monitoring tools: CA Spectrum, SolarWinds and other Cisco solutions.
- Routing protocols configuration and troubleshooting (i.e. EIGRP, OSPF).
- Responsible for SNMP protocol standards and configuration using Network Management Software.
- Responsible for the implementation of the following network monitoring tools: CA Spectrum, SolarWinds and other Cisco solutions.
Education
Associate degree - Instrumentation Technology Engineering
Ponce Technical Institute
05.1979
Skills
- Network Administration
- Routing protocols configuration
- Security policy and Procedures
- Windows Operating systems troubleshooting
- Mac troubleshooting
- Wire Shark packet analyzer
- ServiceNow Administration
- Incident Handling
- Office 365 installation and configuration
- Network Management Tools
- Remote access technologies
- Windows Server 2019
- Linux Servers
- TCP/IP
- DHCP
- DNS
- VMware
- Computer Networking Technology Evaluation
- Remote Desktop
- Domain Name System (DNS)
- Microsoft Active Directory
- Network Security
- Microsoft Office Suite installation
- Network Operations
- High Volume Printing
- SolarWinds
- Network Monitoring tools
- Microsoft Office Applications
- Amazon AWS Cloud Practitioner Training
Languages
Spanish, Native
Timeline
IT Network Engineer
Sterlite
02.2025 - Current
Network and Desktop Support Engineer
HCL, GE Healthcare
05.2024 - 08.2024
Information Field Network Engineer
Hemmersbach
06.2023 - 08.2023
Desktop Support Engineer
Husqvarna Group
12.2022 - 06.2023
Network Engineer
KEB Technologies
01.2021 - 12.2022
Network Engineer
SCANA Corporation
08.1998 - 01.2013
System Engineer
Defender Services
Associate degree - Instrumentation Technology Engineering
Ponce Technical Institute