LaVoe Mason
Dickinson,TX
Summary
IT Network Technician with hands-on experience supporting and maintaining network infrastructure, security systems, and hybrid server environments across a large, multi-building enterprise. Skilled in configuring and managing switches, access points, and wireless networks using ExtremeCloud IQ, along with administering FortiGate firewall policies to ensure secure internal and external communication. Experienced in Microsoft 365 and Active Directory administration, endpoint security management, and technical support for users at all levels. Known for quickly learning new technologies, adapting to evolving system needs, and troubleshooting complex issues with a calm, methodical approach. Committed to maintaining secure, stable, and efficient network operations while continuously improving processes and system reliability.
Overview
2
2
years of professional experience
Work History
IT Network Engineer
Moody Gardens Inc
04.2024 - Current
- Configure and maintain network switches, access points, and wireless infrastructure across a large multi-building property using ExtremeCloud IQ.
- Administer FortiGate firewall rules, VPN access, and routing to ensure secure and efficient internal network communication.
- Manage Microsoft 365 and Active Directory in a hybrid environment, handling user accounts, permissions, group policies, and email configurations.
- Oversee Malwarebytes endpoint protection across 400+ devices, including monitoring, detection response, and policy management.
- Support Windows servers and file storage systems, including routine maintenance and issue remediation.
- Perform workstation imaging, software installation, user onboarding, and general technical support across multiple departments.
- Troubleshoot network outages and system failures to restore operation quickly and minimize business downtime.
Education
Associate of Science - Computer Science
Southern New Hampshire University
12-2025
Skills
- Extreme Networks Switches & Access Points
- Active Directory (Hybrid Environment)
- VLAN Configuration & Network Segmentation
- Microsoft 365 Administration & Licensing
- Firewall Administration & Security Policies
Network & Infrastructure
Systems & Security
- Malwarebytes Endpoint Security Management
- Wireless Network Management & Optimization
- Windows Server & File Storage Administration
- Network Monitoring & Troubleshooting
- Workstation Setup and Hardware Support
- User Account Provisioning & Access Control
- Ticketing & Documentation Practices
Timeline
IT Network Engineer
Moody Gardens Inc
04.2024 - Current
Associate of Science - Computer Science
Southern New Hampshire University