Andrew L. Loughmiller

• Workstation installation Maintenance
• Server Installation and Maintenance
• Firewall installation and maintenance
• Sonicwall
• Meraki
• Other Network Equipment
• Wireless Access Points
• Aruba
• Ubiquity
• Switches
• Connectwise Manage
• Connectwise ASIO
• Webroot
• Sentinal One
• Auvik
• Datto Workplace
• Open DNS
• Barracuda
• Core Skills
• Microsoft 365 Administration (Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Entra ID)
• User and License Management (Microsoft 365 Admin Center, PowerShell)
• Security and Compliance (MFA, Conditional Access, DLP, Retention Policies)
• Email Management (mail flow, spam filtering, transport rules)
• Group Management (Microsoft 365 Groups, Security Groups, Distribution Lists)
• Device Management (Intune enrollment, compliance policies)
• Microsoft Entra ID (Azure AD) Administration
• PowerShell Scripting and Automation
• SharePoint Site Permissions and Library Management
• Teams Policy and Configuration
• OneDrive Configuration and Data Recovery
• Microsoft Defender for Office 365 (Threat Protection, Safe Links, Safe Attachments)
• Monitoring and Reporting (Security Center, Audit Logs, Message Trace)
• Exchange Hybrid and Migration Support
• User Training and Documentation
• Service Health Monitoring and Incident Response
• Key Responsibilities
• Administer and maintain Microsoft 365 tenant settings and services
• Manage user accounts, licenses, and permissions through Entra ID and Admin Center
• Configure and monitor Exchange Online mailboxes, policies, and transport rules
• Oversee SharePoint Online structure, site permissions, and document libraries
• Deploy and enforce security measures such as MFA, Conditional Access, and DLP
• Support Teams voice, chat, and collaboration configurations
• Manage Intune policies for device compliance, enrollment, and app deployment
• Create and maintain PowerShell scripts for automation of repetitive admin tasks
• Perform mailbox migrations, data retention setup, and eDiscovery searches
• Respond to service incidents and coordinate with Microsoft Support as needed
• Provide end-user support and training on Microsoft 365 applications
• Monitor system health and generate usage and audit reports for compliance
• Other Experiences
• Active Directory synchronization experience
• Experience with Microsoft Purview and Compliance Center
• Data migration experience (from Google Workspace, Exchange, on-prem SharePoint, etc)
• Knowledge of Windows Server, DNS, and networking concepts
• Microsoft Azure Administration and Governance
• Azure Active Directory (Entra ID) Management
• Virtual Machines (VM) Deployment and Management
• Azure Resource Manager (ARM) Templates and Bicep
• Virtual Networks (VNet), Subnets, NSGs, VPNs, and ExpressRoute
• Azure Storage Accounts (Blob, File, Table, Queue)
• Azure Backup and Site Recovery (ASR)
• Azure Monitor and Log Analytics
• Azure Role-Based Access Control (RBAC)
• Azure Policy and Blueprints
• Azure App Services and Web Apps
• Azure Automation and Runbooks
• Azure Key Vault Management
• PowerShell and Azure CLI Scripting
• Identity and Access Management (Conditional Access, MFA)
• Security Center and Defender for Cloud
• Azure Cost Management and Budgeting
• Azure Updates and Patch Management
• Azure DNS and Load Balancing (Traffic Manager, Application Gateway)

• Manage and monitor Azure infrastructure, including compute, network, and storage resources
• Create and manage Azure subscriptions, resource groups, and policies
• Implement and maintain identity and access management using Entra ID
• Configure and secure virtual networks, VPN gateways, and peering connections
• Deploy, monitor, and optimize Azure Virtual Machines and App Services
• Automate routine administrative tasks using PowerShell and Azure CLI
• Implement and maintain backup, disaster recovery, and failover strategies
• Manage Azure Monitor, Alerts, and Log Analytics for system health and performance
• Apply and enforce governance policies, RBAC roles, and security baselines
• Manage cost optimization and usage reporting for Azure resources
• Configure Azure Security Center, Defender for Cloud, and Key Vaults for data protection
• Collaborate with development and operations teams for CI/CD pipeline integration
• Maintain compliance through policies, tagging standards, and resource locks
• Optional Advanced Areas (if applicable)
• Azure Kubernetes Service (AKS) and container management
• Azure DevOps for CI/CD pipelines
• Infrastructure as Code (IaC) with Terraform or Bicep
• Azure SQL Database, Cosmos DB, or Managed Instance Administration
• Azure Virtual Desktop (AVD) setup and management
• Hybrid cloud configuration using Azure Arc or Azure Stack
• Integration with Microsoft 365 and Intune
• Automation using Logic Apps and Power Automate

Network design

Technical support

Firewall management

Server maintenance

Microsoft 365 administration

User account management

Email security

Data migration

Virtual server setup

Active Directory management

Effective communication

Technical solutions development

Data backups

Mobile device management

Project management experience

Risk assessment

Excellent presentation skills

End point configurations

Equipment configuration

Network security architecture

Hardware installation

Verbal and written communication

User credential management

Infrastructure solutions

Network monitoring tools

Virtual private networks

Network security

Proactive and team player

Change management

Voice over IP solutions

Wireless networks troubleshooting

Network performance analysis

Firewall management tools

IP address structure

Wireless networking proficiency

Network troubleshooting

Technical support capabilities

Technical troubleshooting

IP address management

Firewall functionality

Strong troubleshooting skills

DNS implementation

IP addressing and subnetting

Network configuration

IT infrastructure planning

Project proposal development

Wireless network configuration

Cloud services integration

Incident response