Katelyn Bowers
Ormond Beach,FL
Summary
- Customer-focused Appointment Setter with 2 Year history of successful cold calling. Identifies customer needs and schedules appointments with sales professionals to foster efficient operations. Known for strengths in communication and organization.
Overview
7
7
years of professional experience
3
3
Certification - HubSpot CRM
Work History
Sales Representative
Utility Advisor
Baltimore, MD
August - Current
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Yoga Instructor
4 Warriors Yoga
Baltimore, MD
08.2018 - 08.2021
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Retained knowledge of studio offerings, programs, and pricing to promote the brand and guide registration.
- Completed paperwork, recognized discrepancies and promptly addressing for resolution.
Personal Assistant
The Arc
Baltimore, MD
01.2018 - 10.2021
- Attended meetings, took notes and tracked action items.
- Organized and attended meetings and compiled related documents and reports.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Education
Holistic Health
Natural Healing Institute
Diploma - undefined
Chesapeake High School
Skills
- Inspiring Love of Learning
- Customer Service
- Business Marketing
- Special Education
- Sales Marketing
- Brand Development
- Natural Medicine
- Money & Time Management
- Event Facilitation
- Yoga & Meditation
- Entrepreneurship
- High-volume call environments
- Setting appointments
- Lead Generation
- Marketing expertise
- Telephone headset expertise
- Payment processing knowledge
Accomplishments
- Building of Personal Wellness Brand
- Collaborated with a team of 10 in the development of 4 Warriors Yoga.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Hubspot CRM
- Certified Yoga Instructor
- Certified Herbalist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Yoga Instructor
4 Warriors Yoga
08.2018 - 08.2021
Personal Assistant
The Arc
01.2018 - 10.2021
Holistic Health
Natural Healing Institute
Diploma - undefined
Chesapeake High School
Sales Representative
Utility Advisor
August - Current
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