Daphney Joy Lemoine
Stoughton,MA
Summary
A result-oriented professional with a strong work ethic, seeking an opportunity to bring my varied skills and demonstrated capabilities to a solid, team-focused organization. Compassionate Community Health Worker with two years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Community Health Worker
BROCKTON NEIGHBORHOOD HEALTH CENTER
09.2021 - Current
- Assist individuals and families accessing health resources
- Facilitate communication and empowerment in healthcare interactions
- Create connection between healthcare professionals and vulnerable people
- Help patients navigate healthcare and social service system
- Reduce social isolation among patients
- Educate healthcare providers and stakeholders about the health need of the community
- Advocate for marginalized individuals and communities to receive resources and services to deal with health needs
- Provide health screenings, informal counseling, and referrals
- Work on identification of social determinants of health and address them
- Improve the capacity of the community to address the health issues.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
Clinical Secretary/ Switchboard Operators
BROCKTON NEIGHBORHOOD HEALTH CENTER
11.2018 - 08.2021
- Welcome patients to our office and take their names and appointment times
- Provide new patients with forms and other documents that they must fill out
- Verify insurance information over the phone when the patient makes the appointment, then again upon patient arrival
- Schedule next appointments prior to patients leaving the office
- Answer the phones and direct patient, insurance and vendor call as appropriate
- Switchboard Operators answer and direct phone calls in a polite and fast manner
- Performed various data entry and word processing tasks, such as updating phone directories, typing and proofreading documents and creating schedules
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Scanner
AMAZON BOS 5
05.2016 - 10.2018
- Scan bar codes for packages
- Ensure packages are routed to correct shipping docks.
- Gathered, sorted and scanned documents to enter into computer system.
Administrative Assistant
BROCKTON NEIGHBORHOOD HEALTH CENTER
05.2017 - 06.2017
- Assisted with printing/collating/labeling mass mailings
Activities Assistant/Receptionist
KINDRED HEALTHCARE
11.2015 - 12.2016
- Handle daily activities for in-patient elderly residents
- Performed all front desk functions.
- Engaged residents through events, small groups, and personal attention.
- Provided emotional support and companionship to improve quality of life for residents.
French Teacher
BILINGUAL MONTESSORI SCHOOL OF
11.2013 - 09.2015
- Taught French language classes to children ages 2 and 3 years old
- Prepared daily lessons including: songs, reading, activities
- Provided care for all children including: bathing, changing and feeding
- Communicated with principal, teachers and parents.
- Facilitated learning of French language using variety of instructional methods, resources and technological tools.
Photographer and Logistical Coordinator
RAJ MAGAZINE
10.2006 - 10.2010
- Took photographs to accompany magazine article as assigned
- Used computer software to create and edit layout for magazine.
- Photographed high-quality images for various print and digital projects.
Journalist /Reporter
UNITED NATIONS RADIO
08.2007 - 09.2009
- For the United Nations Haitian radio station
- Interviewed community members about political situations
- Transcribed and edited interviews and stories for cultural radio show
- Translated from French into Kreyol for non-Haitian community members.
Education
JEWISH VOCATIONAL SERVICE
Boston, MA12.2023
High School Diploma -
Penn Foster Career School
Scranton, PA2021
No Degree - International Humanitarian Law
PARIS DAUPHINE UNIVERSITY
Paris, France09.2011
Skills
- Certified CHW
- Community Outreach
- First Aid Training
- Problem Solving
- Computer Literacy
- Bilingual French and Haitian Creole
- Certified medical interpreter
- Teaching Healthy Eating Plans
- CPR Certification
- Community-Based Resources
- HIPAA Guidelines
- Empathy and Compassion
Certification
- CPR/First Aid Certified
- Child Care Project Management
- Certified CHW
- Certified Haitian Creole Interpreter
Languages
Fluent in Haitian Creole
French
English
Timeline
Community Health Worker
BROCKTON NEIGHBORHOOD HEALTH CENTER
09.2021 - Current
Clinical Secretary/ Switchboard Operators
BROCKTON NEIGHBORHOOD HEALTH CENTER
11.2018 - 08.2021
Administrative Assistant
BROCKTON NEIGHBORHOOD HEALTH CENTER
05.2017 - 06.2017
Scanner
AMAZON BOS 5
05.2016 - 10.2018
Activities Assistant/Receptionist
KINDRED HEALTHCARE
11.2015 - 12.2016
French Teacher
BILINGUAL MONTESSORI SCHOOL OF
11.2013 - 09.2015
Journalist /Reporter
UNITED NATIONS RADIO
08.2007 - 09.2009
Photographer and Logistical Coordinator
RAJ MAGAZINE
10.2006 - 10.2010
JEWISH VOCATIONAL SERVICE
High School Diploma -
Penn Foster Career School
No Degree - International Humanitarian Law
PARIS DAUPHINE UNIVERSITY
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