Hi, I’m
Rachel Haynie
Washington ,DC
Summary
Versatile nursing student with 8+ years of experience within healthcare; Seeking a position within a medical setting where my experience and knowledge can be demonstrated. Also, to obtain a gainful employment experience in order to help my career and educational objectives as well. Can quickly learn and master new technology; equally efficient in both team and self-directed settings; proficient in a range of computer systems.
Overview
17
years of professional experience
Work History
Baltimore City Health Department
Community Health Worker
12.2019 - 08.2023
Job overview
- Handled research and administrative tasks to support community outreach and program initiatives.
- Provided information to access financial assistance, legal aid or housing.
- Advised on policy development and assisted in community program implementation.
- Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
- Answered calls and interacted with community members to provide information on advocacy services.
- Assisted individuals with navigating health care systems, appointments and classes.
- Delivered healthy living and disease management information to specific population groups.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Novant Health, Inc
Certified Medical Assistant
10.2018 - 12.2019
Job overview
- Performed preliminary physical tests to accurately record results in patient history summary.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Verified collection orders and communicated discrepancies to nurses.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Used multiple electronic medical software to conduct patient intakes and send correspondence.
Bertie Rural Health
Phlebotomist Extern
05.2018 - 09.2018
Job overview
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Prepared and packaged specimens for courier transport.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Identified patients using proper procedures prior to specimen collection.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Washington Hospital Center
ICU Unit Secretary
06.2013 - 12.2017
Job overview
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Assisted physicians with finalizing reports, speeches or presentations.
- Compiled and coded patient information or data in appropriate computer system.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Ordered and maintained supply inventory for medical office.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Routed laboratory or diagnostic results to appropriate staff.
- Arranged hospital admissions for patients as required.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Assisted nurses and physicians on a fast paced Intensive care unit under frequent strenuous medical emergencies.
Tremont Suites Hotel
Human Resources Assistant & Banquets
10.2006 - 09.2010
Job overview
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Developed and maintained training materials and benefits packets for new hires.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
- Assisted with planning, organizing and coordinating company events.
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Handled sensitive and confidential employee information with complete discretion.
- Processed onboarding paperwork for new hires and rehires.
- Processed employee status changes, keeping human resources systems and employee records up to date.
- Onboarded new employees in time reporting and payroll systems.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Received extensive hospitality, service and etiquette training in order to assist with formal events, executive meetings, weddings and other events/ parties. Greeted guests in a pleasant and courteous manner. Assisted servers and dining room hosts, quickly responding to guests' needs; handled all food and dining ware in accordance with company policy and health and safety guidelines; assisted in banquet hall and table set up by gathering all necessary decorations, silverware, guests accommodations as well as food and beverages.
George Washington University Hospital
Phlebotomist
08.2022 - 08.2023
Job overview
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
LabCorp
Temp/Float Phlebotomist Technician
06.2023 - 08.2023
Job overview
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
Education
Washington Trinity University
Bachelor of Science from Nursing
Martin Community CollegeWilliamston, NC
from Phlebotomy
09.2018
Skills
- MedConnect, Amalga, Invision, Patient Tracking Transportation, Responder
- ASPT Certified Phlebotomist
- BLS/CPR Certified
- Health coaching
- Microsoft Office, Spread Sheets, and Excel proficiency
- Blood Draw and Sample Collection
- Patient Condition Monitoring
- Immunizations and Vaccinations
- Medication Administration
Timeline
Temp/Float Phlebotomist Technician
LabCorp
06.2023 - 08.2023
Phlebotomist
George Washington University Hospital
08.2022 - 08.2023
Community Health Worker
Baltimore City Health Department
12.2019 - 08.2023
Certified Medical Assistant
Novant Health, Inc
10.2018 - 12.2019
Phlebotomist Extern
Bertie Rural Health
05.2018 - 09.2018
ICU Unit Secretary
Washington Hospital Center
06.2013 - 12.2017
Human Resources Assistant & Banquets
Tremont Suites Hotel
10.2006 - 09.2010
Washington Trinity University
Bachelor of Science from Nursing
Martin Community College
from Phlebotomy
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