Samantha Pillsbury
Recruiting Coordinator
San Francisco,CA
Summary
Proficient Store Manager specializing in management of retail locations. High-performing professional skilled at training employees on exceptional customer service etiquette and sales techniques. Organized and effective in overseeing all facets of customer-facing and back-end operations.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Keyholder
Free People
Corte Madera, CA
09.2021 - 01.2022
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Oversaw team of 10 employees.
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
Stylist
Free People
Corte Madera, CA
11.2020 - 09.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
Administrative Assistant
Poppy & Claude
Lincoln, NE
07.2019 - 08.2019
- Reviewed order slips, picked products and staged merchandise to be shipped.
- Took inventory of existing online and in-store merchandise.
- Maintained orderly stockroom for ease of retrieval.
Education
Bachelor of Arts - Sociology
University of Colorado At Boulder
Boulder, CO 08.2017 - 05.2021
Bachelor of Arts - Sociology
CAPA Global Education
London, UK 01.2020 - 03.2020
Skills
Problem Solving
Staff Management
Multi-Tasking Strength
Problem-Solving
Attention to Detail
Flexible and Adaptable
Timeline
Keyholder
Free People
09.2021 - 01.2022
Stylist
Free People
11.2020 - 09.2021
Bachelor of Arts - Sociology
CAPA Global Education
01.2020 - 03.2020
Administrative Assistant
Poppy & Claude
07.2019 - 08.2019
Bachelor of Arts - Sociology
University of Colorado At Boulder
08.2017 - 05.2021