Julianna West
Saint Stephen,SC
Summary
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Slim Chickens
02.2024 - Current
Server
Waffle House
09.2023 - 02.2024
Cashier Team Lead
Circle K Gas Station
03.2023 - 06.2023
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Prioritized and organized tasks to efficiently accomplish service goals.
Server
WaffleHouse
10.2022 - 04.2023
Secretary's Assistant
West property maintenance
06.2019 - 08.2021
- Scheduled appointments and meetings for the secretary.
- Conferred with management to obtain support and approval.
- Answered and screened incoming calls for the secretary.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Received and routed incoming calls and correspondence to promote timely communication.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Arranged meetings by notifying attendees, reserving rooms and making lodging or meal arrangements.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Proofread documents before submission to ensure accuracy of content and grammar.
- Facilitated office communication by receiving, opening and routing mail and distributing correspondence.
- Compiled data from various sources into organized reports for review by senior staff members.
Education
NHCO - Phlebotomy
Phlebotomy Usa
North Charleston, SC02-2024
No Degree - Iv Certification Course
Trident Technical College
Charleston, SC01.2024
High School Diploma -
Pennfoster
Penn, PA08.2023
Skills
- Performance Improvement
- Positive and Professional
- High-Volume Dining
- Office Administration
- Data Entry
- Schedule Coordination
- Recordkeeping
- Adaptability and Dependability
- Team Leadership
- Positive Attitude
Certification
iv insertion
Phlebotomy
Timeline
Cashier
Slim Chickens
02.2024 - Current
Server
Waffle House
09.2023 - 02.2024
Cashier Team Lead
Circle K Gas Station
03.2023 - 06.2023
Server
WaffleHouse
10.2022 - 04.2023
Secretary's Assistant
West property maintenance
06.2019 - 08.2021
NHCO - Phlebotomy
Phlebotomy Usa
No Degree - Iv Certification Course
Trident Technical College
High School Diploma -
Pennfoster