Summary
Overview
Work History
Education
Skills
Timeline
Generic

DESTINY MILLER

Gettysburg,PA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Guest Advocate

Target
Hanover, PA
08.2021 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Cross-trained and provided back up for customer service managers.

Material Processor

Assurant Solutions
Emigsville, PA
09.2018 - 03.2020
  • Help to drive the results in picking, packing, shipping and stocking.
  • Achieved target goals and daily tasks in different departments of the warehouse.
  • Provide continuous support by sorting and moving mobile devices for job creation.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Housekeeping

York Hospital
York, PA
06.2017 - 09.2018
  • Swept and damp-mopped private stairways and hallways
  • Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures
  • Dusted ceiling air conditioning diffusers and ventilation systems
  • Cleaned and returned vacant rooms to occupant-ready status
  • Stocked toilet tissue and paper towels, as well as other restroom supplies
  • Kept utility sink rooms in clean, neat and orderly condition
  • Supplied guests with extra towels or linen when requested

West York VFW
York, PA
01.2015 - 01.2017
  • Dishwashing
  • Scrape and sort dishes before loading them into a dishwashing machine for cleaning
  • Unload dishwashing machine after a wash to put away utensils and dishes at proper storage units
  • Sweep and scrub kitchen floors to ensure a clean and tidy work area
  • Bag kitchen trash and discard in a dumpster at intervals
  • Maintain adequate levels of detergents and other cleaning supplies
  • Assist in the preparation and serving of food as may be required
  • Stock supplies such as food items and utensils in kitchen and storage areas
  • Set up banquet tables and dining areas according to set standards
  • Maintain dishwashing machine and report any mechanical faults to supervisor
  • Stock and arrange kitchen utensils and dishes in an orderly manner
  • Handle glassware and other fragile tableware to prevent breakage
  • Maintain a customer-focused attitude while performing job duties.

Education

Associate of Applied Science - Diagnostic Medical Sonography

Harrisburg Community College
Harrisburg, PA
05.2024

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West York Area High School
2018

Skills

  • Self-motivated professional
  • Collaboration
  • Flexible & Adaptable
  • Customer Service
  • Active Listening
  • Team-building
  • Responsible
  • Adaptability
  • Multitasking abilities
  • Microsoft Office

Timeline

Guest Advocate

Target
08.2021 - Current

Material Processor

Assurant Solutions
09.2018 - 03.2020

Housekeeping

York Hospital
06.2017 - 09.2018

West York VFW
01.2015 - 01.2017

Associate of Applied Science - Diagnostic Medical Sonography

Harrisburg Community College

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West York Area High School

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DESTINY MILLER