SHALONDA SINGLETON

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Recommended products to customers, thoroughly explaining details.
• Responded proactively and positively to rapid change.

• Greeted customers pleasantly while making deliveries to homes and businesses
• Managed time-sensitive items with consistent record of on-time deliveries
• Planned and followed most efficient routes for delivering goods
• Loaded vehicles, secured items and took the appropriate precautions to protect hazardous or perishable goods
• Completed smooth deliveries by effectively sorting items into the most efficient route.
• Followed company policies and procedures during shift.

• Assisting customer with purchases and operating the cash register.

• Assisted Dentist in the treatment of patients, clean and set up rooms, keep inventory of supplies, answered phones, scheduled patients and took payments and assisted in other areas of office when needed.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
• Performed general chair-side duties for general dentistry, endo procedures and oral surgery.

• Sterilized instruments, assisted dental school students in the treatment of patients, answered phones, ordered supplies, set up and stocked treatment rooms.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.

• Cared for babies and toddlers in home day care setting, prepared meals and lesson plans and weekly menus.

GPA: 3.9, with Honors.

• Honor Roll 2003