Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eri Gonzalez

Savannah,GA

Summary

Objectives Bring seasoned experience in sales of digital media services in consumer products to business-class products, addressing customer needs quickly, efficiently, and with an eye towards maximizing sales. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

13
13
years of professional experience

Work History

Experience Senior Account Executive

Clearwave
05.2022 - Current
  • Achieves and /or exceeds monthly, quarterly, and annual revenue targets by prospecting for new business and closing sales
  • Maintains primary relationships with identified and prospective accounts
  • Works in conjunction with Sales Engineering to determine service capabilities and requirements for prospective customers
  • Understands financial criteria required to justify investment and works to exceed company threshold based upon monthly recurring revenue and capital expense
  • Enters all sales activity into Salesforce daily, including calls, opportunities, orders, and work request
  • Professionally represents Hargray at all times in the community and on front of customers, prospects, vendors, and other key stakeholders
  • Demonstrates a practical and efficient working knowledge of all of the products and services sold by the sales department
  • Begins and completes job-implementation packages for the full range of products marketed by the Sales
  • Department
  • Provides training and knowledge assistance, as required, on the use of products and services sold to internal and external customers
  • Communicates with other departments as needed to facilitate a smooth service installation of products sold
  • Helps analyze, research, resolve, refer, and follow up on customers complaints regarding billing, credits, and services in an expedient and professional manner
  • Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors, and managers to establish and maintain considerate and cooperative relationships
  • Handles customer request and communicates by phone, E-mail, fax, mail, and face to face.

Account Executive

Aramark Uniform Service
01.2022 - 05.2022
  • Responsible for achieving quarterly and annual sales plan by securing new client appointments and successfully building sales pipeline through continuous, on-going prospecting for new customers
  • Responsible for gathering client intelligence prior to first appointment and building program to meet client needs, driving close rates, Account Executive negotiates pricing, product and equipment options and coordinates necessary programs demos.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business
  • Executed successful sales strategies to convert leads into customers
  • Serviced accounts and proposed new products and services to maximize revenue
  • Applied needs-based analysis to assess current satisfaction and importance of various product features to customers
  • Built relationships with customers and community to promote long term business growth

Store Manager

AT&T Premium Retailers
10.2021 - 01.2022
  • Responsible for the overall sales and operational standards of the location that they are assigned to oversee by
  • Live Mobile
  • Successful RSMs will lead their personnel and drive success across all levels of performance
  • This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location
  • The RSM is responsible for ensuring that Retail Sales Consultants ("RSC") and
  • Assistant Store Managers ("ASM") consistently achieve their sales quota/income objectives and meet or exceed goals
  • The RSM must demonstrate strong leadership skills and develop, implement, and manage programs and processes.

Store Specialist

Time Warner Cable / Spectrum
06.2011 - 10.2021
  • Leverage talents from call center to address wide-ranging customer issues in store environment
  • Continued emphasis on quick thinking and in-depth knowledge of the full portfolio of Spectrum/Time Warner product offerings
  • Relied upon, as needed, to act as lead specialist handling supervisor calls, escalated issues, and balancing entire store.

Account Executive

Time Warner Cable / Spectrum
05.2010 - 06.2011
  • Interacted directly with clients to learn their goals and establish how Spectrum could meet them
  • Consistently met or exceeded quotas, goals, and all forms of client expectations
  • Creatively worked with clients to meet their budget, resource, and project deadlines.

Education

High School Diploma -

Canoga Park High School
Canoga Park, CA
06.1996

Skills

  • Excellent verbal and written communication skills are essential for conveying value of products or services
  • Building and maintaining strong relationship with clients to ensure their satisfaction and retention
  • Effective sales techniques and ability to negotiate deals and contracts with clients are crucial
  • Managing portfolio of clients and meeting sales targets require strong time management skills
  • Managing portfolio of clients and meeting sales targets require strong time management skills
  • Flexible in adapting to changes in market and adjusting strategies accordingly

Timeline

Experience Senior Account Executive

Clearwave
05.2022 - Current

Account Executive

Aramark Uniform Service
01.2022 - 05.2022

Store Manager

AT&T Premium Retailers
10.2021 - 01.2022

Store Specialist

Time Warner Cable / Spectrum
06.2011 - 10.2021

Account Executive

Time Warner Cable / Spectrum
05.2010 - 06.2011

High School Diploma -

Canoga Park High School

Similar Profiles

CREATE PROFILE
Eri Gonzalez