Brittany Costa

· Lead creation and execution of volunteer outreach and engagement plan that is aligned with the organization’s mission and goals

· Proactively manage recruitment, administration, engagement and stewardship of individual volunteers to support NCCP programs, projects and events

· Develop and implement an orientation and training protocol for new volunteers to ensure volunteers understand the work of NCCP, broader community context, goals and operation of assigned program, project, and event, and role and responsibilities of their specific assignment

· Work with broader NCCP team to strengthen relationships with current volunteer partners and to cultivate relationships with prospective volunteer partners

· Oversee volunteer stewardship and communications

o Work with Outreach and Engagement Team to develop related materials that are brand-aligned

o Maintain library of volunteer-related collateral that is current and in compliance with mandated requirements

· Ensure volunteer data in all stages of the volunteer engagement process is accurate and complete

· Gather and analyze event data and feedback from volunteers and partners

· Actively audit and analyze volunteer data to maximize impact and engagement

· Recruit, train, and actively manage Associate of Volunteer Engagement

· Train and coach the broader NCCP team on volunteer-related activities

· Maintain inventory of supplies for volunteer engagement and hospitality

· Actively support volunteer engagement events with the goal of generating ongoing participation

• Oversee and manage general community school initiatives within the district.
• Help identity and prioritize needs with the school community
• faciliate implement of care initiatives for studetns, families and school staff
• faciliate implementation of non projects and events (distirct and partner initated)
• Actively develop and maintain, partnerships and relationships with a diverse group of stakeholder and organizations including principal, school staff, teacher, parents, community school partners, volunteer and other community-base organizaitons.
• Collect, store, and analyze data
• Work with progrma and outreach leadership teams to recruit, greet, orient, train, deploy observe and or steward programmatic partners, and individual volunteers
• Plan and implement family engagemnt events, district events, and strategic events
• Attend and participate in principal, school staff, and grade level, PTO, and quarterly partner meeting as directed.
• Support in-school, after hour and extended day community school activities as needed
• Develop and lead trainings as needed

• Actively lead and manage team of program staff, fostering a positive and productive work environment
• Ensure compliance with relevant regulations and standards of team and program operations
• Oversee daily operations and ensure that programs run efficiently and effectively
• Collect and maintain accurate program documentation, including data and reports
• Monitor and evaluate program performance and effectiveness to meet target metrics
• Proactively identify and resolve and/or escalate team or program issues
• Build and maintain relationships with stakeholders, including community members, school personnel, volunteers, partners, etc.
• Ensure safety, security, and stated expectations of participants, employees, and volunteers are always maintained
• Support all in-school, after hours, and extended day community school activities as needed
• Lead and participate in professional development trainings

• Implement in-school and after-school programs, projects, and events
• Tutor and/or mentor students
• Facilitate enrichment activities using effective instructional techniques
• Create and maintain safe, respectful and encouraging learning environments
• Ensure appropriate materials and supplies are available for all programs
• Actively participate in daily team debriefs
• Thoughtfully complete feedback and observation notes
• Assist in collecting, checking, recording and analyzing related data, as directed
• Greet, steward and purposefully deploy volunteers and partners
• Engage professionally with teachers and families
• Maintain cleanliness and organization of company spaces and school-based learning environments
• Work with senior leaders to coordinate and/or manage programs, projects and events, as directed
• Provide administrative support for NCCP in-school and after school programs, projects and events
• Support all in-school, after hours and extended day community school activities as needed

• Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
• Developed lesson plans and routines for individual students to meet personal goals and abilities.
• Coordinated with other instructors and coaches to determine student advancement and progress.
• Instructed individual and group classes to customize needs and emphasize proper technique and safety.
• Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
• Assessed student progress and provided feedback to improve technique and performance.
• Promoted stretching, mobility work, and proper form to help athletes safely build strength.
• Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.
• Developed and implemented new drills and activities to increase student engagement and growth.