Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Personal Information
Awards
Timeline
Generic

Jonathan Williams

Yukon,OK

Summary

Achieved high levels of customer satisfaction through effective management in retail and cannabis sectors. Enhanced operational efficiency by applying strong customer service, retail management, agriculture, and cash handling skills. Cultivated a collaborative team environment while also excelling in independent roles. Drove safety initiatives and resolved problems effectively in retail and cannabis settings. Established a reputation for dependability and hard work with over five years of experience. Maintained a positive attitude and thrived under pressure. Promoted a safe work environment and utilized advanced troubleshooting skills. Open to relocation and authorized to work in the US for any employer.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Jd Finishline
Norman, OK, USA
09.2025 - Current
  • Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
  • Implemented new sales strategies that resulted in a XX% increase in monthly revenue
  • Trained and mentored new employees on company policies, procedures, and customer service standards
  • Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
  • Managed cash handling procedures, ensuring accuracy and compliance with company guidelines
  • Monitored inventory levels and coordinated with suppliers to ensure timely replenishment of stock
  • Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
  • Conducted regular performance evaluations for team members, providing constructive feedback for improvement
  • Assumed responsibility for opening or closing the store as needed, ensuring security measures were followed at all times
  • Developed strong relationships with customers through exceptional service delivery and personalized assistance
  • Analyzed sales data to identify trends and opportunities for improvement; implemented targeted strategies based on findings
  • Coordinated promotional events or sales initiatives to drive foot traffic into the store and increase brand awareness
  • Ensured compliance with company policies regarding safety regulations, cleanliness standards, and employee conduct
  • Collaborated with cross-functional teams such as marketing or HR to support business objectives and initiatives
  • Optimized staffing schedules based on historical data analysis resulting in a XX% reduction in labor costs
  • Led a team of XX employees by setting clear expectations, providing guidance when needed
  • Increased overall store efficiency by implementing streamlined processes for inventory management
  • Contributed ideas during weekly meetings aimed at improving operational efficiency
  • Served as acting store manager during periods of absence or vacation
  • Developed and implemented employee recognition programs to boost morale and improve team performance
  • Conducted regular store audits to ensure compliance with company standards and policies
  • Collaborated with visual merchandisers to create visually appealing displays that increased customer engagement
  • Increased customer satisfaction scores by XX% through the implementation of enhanced customer service training programs

Store Manager/Sales Manager

Oz Dispensary
Yukon, OK, USA
07.2024 - 07.2025
  • Managed Shop and Inventory
  • Maintained weed maps sales and promotions
  • Customer service and online orders
  • Purchasing and checking new products quality

Store Manager

Whataburger
Oklahoma City, OK, USA
12.2023 - 07.2024
  • Overnight Store Manager
  • Customer service
  • New employee training
  • Interviews and Hiring
  • Promoting Employees
  • Sales and money handling
  • Cleaning equipment
  • Prepping

Merchandise Manager

Elevate Dispensary
Yukon, OK, USA
08.2022 - 12.2023

Store Manager

PacSun
Norman, OK, USA
01.2021 - 09.2022

Shift Leader

Nike
Oklahoma City, OK, USA
09.2020 - 01.2021

Wood floor installer

Beckett brothers custom flooring
Oklahoma City, OK, USA
10.2019 - 05.2020
  • Install custom wood flooring residential and commercial

Floorhand/Roughneck

Helmerich & Payne
Oklahoma City, OK, USA
06.2019 - 08.2019
  • Rig up and rig down equipment
  • Maintain the equipment
  • Worked on the rig floor
  • Tripped pipe in and out
  • Ran tongs
  • Rod wrenching

Field Operator 2 (Frac)

BJ Services
Yukon, OK, USA
07.2017 - 08.2018
  • Rig up and rig down equipment
  • Pump maintenance
  • Strong work ethics
  • Quick learner
  • Maintain location and equipment
  • Proficient with mechanical and electric tools
  • Strong organizational skills

Assistant Manager

Zumiez
Oklahoma City, OK, USA
08.2016 - 07.2017
  • Taking care of customers
  • Keep store organized
  • Hire new employees
  • Responsible for deposits
  • Opening and closing store
  • Exceptional customer service skills
  • Positive attitude with employees
  • Maintained a professional appearance
  • Money handling skills

Assistant Manager

Lids
Oklahoma City, OK, USA
06.2015 - 08.2016
  • Taking care of customers
  • Keep store organized
  • Hire new employees
  • Responsible for deposits
  • Opening and closing store
  • Exceptional customer service skills
  • Positive attitude with employees
  • Maintained a professional appearance
  • Money handling skills

Driver/Apprentice

Harrison-Orr
Oklahoma City, OK, USA
05.2012 - 07.2015
  • Delivery driver with 3 years experience driving trucks and commercial vans
  • Strong communication skills
  • Safety oriented with a clean driving record
  • Learned the basics of sheet metal fabrication

Education

Diploma - undefined

Yukon High School

Construction Trades - Lead Carpenter Certification

Canadian Valley Technology Center
El Reno, OK
05.2012

Animal Science - None

Redlands Community College
El Reno, OK
01.2012

Skills

Achieved timely completion of assembly tasks through effective coordination of resources Enhanced product quality by implementing best practices in assembly techniques Drove team engagement to elevate overall productivity

Leveraged market insights to identify opportunities and close high-end sales transactions

Achieved increased customer engagement through impactful product demonstrations Enhanced sales effectiveness by delivering tailored presentations that addressed client pain points Fostered strong relationships with clients by providing informative and persuasive product showcases

Achieved seamless transaction processing through effective management of point of sale systems Enhanced customer satisfaction by resolving technical issues promptly Improved staff proficiency in system usage, leading to increased operational productivity

Achieved seamless execution of heavy lifting tasks, contributing to overall project success Enhanced team productivity through effective management of physical labor requirements Fostered a culture of safety and efficiency during heavy lifting operations

Achieved timely project milestones through effective management of heavy equipment operations Enhanced team productivity by implementing best practices in equipment usage Improved safety compliance by conducting regular training and inspections

Developed and implemented lesson plans tailored to diverse learning styles and educational needs

Oversaw replenishment of stock levels to support efficient store operations and enhance customer experience

Achieved timely payroll processing, enhancing employee satisfaction through accurate compensation Resolved payroll discrepancies, contributing to improved operational efficiency Streamlined payroll procedures, resulting in reduced processing time and increased accuracy

Achieved high sanitation compliance rates through effective training and monitoring of staff Improved facility hygiene by streamlining cleaning processes and protocols Enhanced overall safety and health standards within the organization

Achieved seamless transportation operations through proficient management of manual transmission vehicles Enhanced vehicle longevity by implementing effective maintenance protocols Fostered a culture of safety and compliance among team members

Conducted regular audits and training sessions on food safety management practices to uphold quality standards and mitigate risks

Developed and monitored financial plans for hospitality operations, aligning expenditures with strategic objectives

Cultivated self-motivation and accountability in achieving project objectives and deadlines

Achieved seamless onboarding experiences for new employees through effective orientation programs Enhanced employee engagement by delivering informative sessions on company culture and values Fostered strong relationships between new hires and existing team members to promote collaboration

Cultivated a reputation for dependability and diligence in completing assignments and meeting deadlines

Achieved significant improvements in sales performance through innovative strategy development and execution Drove customer acquisition and retention by implementing targeted sales initiatives Enhanced market share by identifying and capitalizing on emerging trends and opportunities

Coordinated cross-functional teamwork to drive successful project outcomes

Conducted assessments of plumbing systems and implemented solutions to enhance efficiency and performance

Achieved streamlined transaction processes through effective management of Micros POS system\nEnhanced inventory accuracy by implementing systematic checks and balances\nImproved customer satisfaction by resolving transaction-related issues promptly

Diagnosed and resolved equipment malfunctions, enhancing operational efficiency

Achieved significant improvements in team performance through effective mentorship strategies Fostered a culture of continuous learning that empowered individuals to reach their full potential Enhanced team cohesion and collaboration through structured mentoring initiatives

Managed the receipt, storage, and distribution of materials to optimize operational performance and reduce delays

Streamlined service processes in fast casual settings to improve efficiency and customer satisfaction

Achieved improved office efficiency through effective management of administrative tasks Enhanced team collaboration by organizing and facilitating meetings Fostered a positive work environment that contributed to employee satisfaction and retention

Oversaw money handling processes, including cash deposits and withdrawals, to support organizational financial operations

Applied in-depth knowledge of oilfield processes to troubleshoot equipment issues and improve operational workflows

Monitored and organized food service inventory to support timely meal preparation and service

Conducted thorough assessments of processes to maintain regulatory compliance and safeguard organizational integrity

Coached and mentored sales team members to improve skills and optimize sales strategies

Achieved successful remodeling outcomes by implementing efficient project management strategies Delivered high-quality renovations that enhanced property value and client satisfaction Streamlined processes to minimize disruptions and maximize productivity during remodeling phases

Led structured interviews, evaluating candidates' skills and experiences for alignment with organizational needs

Utilized various channels for effective prospecting, fostering relationships with prospective clients to drive business growth

Achieved increased crop production through effective management of planting schedules and resource allocation Improved soil health and crop quality by implementing sustainable farming practices Enhanced team productivity by fostering a collaborative work environment

Achieved seamless store operations by optimizing opening and closing procedures Enhanced team performance through effective training on operational protocols Improved customer satisfaction by maintaining consistent store readiness during opening and closing hours

Utilized various welding methods to fabricate and repair metal structures, adhering to safety and quality standards

Achieved high customer satisfaction ratings through effective resolution of inquiries and complaints Enhanced service delivery by streamlining processes and improving team collaboration Fostered positive customer relationships that contributed to repeat business

Achieved significant sales growth by implementing targeted field strategies Strengthened client relationships, resulting in increased customer satisfaction and loyalty Drove team collaboration to maximize sales opportunities and improve overall performance

Managed scheduling and coordination of shifts, focusing on resource allocation and team productivity

Developed and maintained a structured classroom atmosphere to support educational objectives and student success

Analyzed and monitored budgetary expenditures to maintain fiscal responsibility and align with organizational goals

Achieved optimal venue conditions through proactive maintenance and organization Enhanced event experiences by streamlining setup and breakdown processes Improved equipment reliability, contributing to seamless event execution

Applied comprehensive customer service skills to foster positive relationships and ensure customer loyalty

Produced high-quality documents that improved communication efficiency Enhanced team collaboration through effective document sharing and editing Achieved improved accuracy in written materials by implementing thorough proofreading processes

Achieved high-quality finishes in carpentry projects through meticulous attention to detail Enhanced project efficiency by implementing streamlined processes for material handling Fostered strong client relationships, resulting in repeat business opportunities

Managed van operations, focusing on route optimization and vehicle upkeep

Achieved seamless appointment scheduling, resulting in improved team collaboration Enhanced calendar management practices, leading to optimized meeting times Fostered effective communication with clients, ensuring timely appointment confirmations

Demonstrated exceptional interpersonal skills in building relationships and resolving conflicts within diverse teams

Managed route planning and delivery schedules to optimize service efficiency

Achieved high customer satisfaction ratings through effective management of field service operations Delivered timely solutions to technical issues, resulting in increased client retention Drove improvements in service delivery processes to enhance overall performance

Conducted thorough reviews and assessments to identify and rectify discrepancies

Enhanced skill set by actively engaging in a range of challenging tasks and responsibilities

Achieved increased customer satisfaction through effective merchandising techniques Enhanced sales performance by implementing strategic product placements Drove improvements in inventory accuracy through diligent management practices

Managed candidate selection and onboarding procedures to ensure alignment with company culture and objectives

Calibrated and maintained precision measuring instruments for optimal performance in technical assessments

Executed desktop administration functions, including software installation, troubleshooting, and user training

Achieved high guest satisfaction ratings through proactive service and support Enhanced operational efficiency by implementing streamlined communication protocols among staff Cultivated positive relationships with guests, resulting in repeat visits

Utilized foundational math skills to facilitate accurate calculations in various tasks

Achieved increased brand awareness through targeted marketing campaigns Enhanced customer engagement by implementing innovative promotional strategies Drove successful project outcomes by coordinating cross-functional collaboration

Exhibited exceptional communication skills in conveying complex ideas clearly and persuasively to diverse audiences

Achieved timely project completion through proficient operation of power tools Enhanced team productivity by implementing best practices for tool usage Improved safety standards by promoting proper equipment handling

Applied proficient computer skills to streamline processes and improve data management

Achieved high customer satisfaction ratings by implementing best practices in phone communication Enhanced team performance through targeted training on professional phone etiquette Improved response times and resolution rates through effective phone management strategies

Specialized in troubleshooting mechanical issues and implementing effective solutions to enhance operational efficiency

Achieved successful project delivery by managing cross-functional teams effectively Drove project timelines and budget adherence through strategic oversight Enhanced team productivity and project quality through proactive leadership and support

Produced high-quality graphics through proficient use of Adobe Photoshop Enhanced visual storytelling by delivering compelling designs that engaged target audiences Achieved project objectives by streamlining design processes and improving team collaboration

Implemented systematic cleaning protocols for machinery and equipment to enhance longevity and performance

Achieved consistent visual quality by implementing effective color management strategies Enhanced project outcomes through meticulous color correction and collaboration with design teams Improved client satisfaction by ensuring accurate color representation in deliverables

Achieved improved data analysis efficiency through advanced use of Microsoft Excel Delivered comprehensive reports that informed strategic decisions Enhanced team productivity by implementing Excel-based solutions for data tracking and visualization

Developed and implemented content calendars for social media channels to maintain consistent communication with followers

Monitored and analyzed kitchen expenses to ensure efficient cost management

Transformed outdoor spaces through innovative landscaping solutions that improved visual appeal Achieved client satisfaction by delivering high-quality results on time Enhanced property value through strategic landscape design and implementation

Achieved high guest satisfaction ratings through effective team collaboration and service delivery Enhanced operational efficiency by implementing streamlined processes Fostered a welcoming environment that encouraged repeat business and positive reviews

Conducted thorough oil change services, including filter replacement and fluid checks, to enhance vehicle reliability

Analyzed and optimized order management system workflows to improve accuracy and reduce processing time

Achieved pristine lawn conditions through diligent maintenance practices Enhanced property value by implementing strategic landscaping solutions Improved client satisfaction through consistent and reliable service delivery

Achieved timely deliveries through effective management of box truck logistics Enhanced team performance by streamlining loading and unloading processes Improved vehicle reliability through proactive maintenance and inspections

Facilitated customer interactions and streamlined processes to improve overall dealership experience

Implemented effective growing techniques and environmental controls to enhance plant production in greenhouse settings

Achieved increased audience engagement through effective public speaking techniques Enhanced team confidence in presentation delivery, resulting in improved communication outcomes Cultivated a culture of continuous improvement in public speaking skills across the organization

Implemented strategies for effective conflict resolution, promoting positive interpersonal relationships

Managed typing responsibilities to support administrative functions and maintain workflow continuity

Performed essential tasks on the drilling floor, including equipment handling and safety compliance, to facilitate smooth operations

Implemented quality control measures in manufacturing to maintain high standards and compliance

Achieved increased patron satisfaction through effective management of library services and resources Enhanced community engagement by launching successful programs and events Streamlined operations to improve efficiency and service quality

Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds

Achieved successful recruitment outcomes by implementing targeted sourcing strategies Enhanced candidate experience through streamlined onboarding processes Fostered a diverse talent pool by engaging with underrepresented communities

Facilitated effective communication with guests, addressing concerns and providing tailored support

Implemented strategic operations management practices to optimize resource allocation and drive productivity

Implemented inventory control measures and staff training programs to improve operational efficiency

Achieved timely project completion by effectively coordinating cross-functional teams Enhanced team performance through proactive communication and resource management Drove successful project outcomes by implementing best practices in team collaboration

Achieved increased crop yields through effective management of agricultural practices Improved soil quality and crop health by implementing innovative farming solutions Enhanced team productivity by fostering a collaborative work environment

Analyzed profit and loss statements to evaluate business performance and guide budgetary planning

Specialized in installing and finishing trim elements, including moldings and casings, to meet design specifications and client expectations

Implemented project management strategies to effectively allocate resources and meet project deadlines

Achieved significant insights through comprehensive data analysis and research methodologies Enhanced project outcomes by implementing effective research strategies Delivered impactful findings that informed decision-making processes

Facilitated ongoing assessments and refinements to drive continuous improvement in service delivery

Achieved improved document quality and consistency through effective use of Microsoft Word Enhanced team productivity by implementing streamlined document creation processes Delivered training on advanced features, resulting in increased user proficiency and satisfaction

Achieved increased sales through targeted upselling strategies that improved customer experience Enhanced product offerings by identifying customer needs and recommending relevant solutions Drove revenue growth by implementing effective upselling techniques across various customer interactions

Oversaw computer operation tasks, including system monitoring and troubleshooting, to maintain optimal performance

Achieved optimal cleanliness and organization across facilities through diligent oversight of cleaning processes Improved workplace safety and hygiene by implementing best practices in cleaning operations Fostered a positive environment that promoted employee well-being and productivity

Implemented preventive maintenance strategies to minimize downtime and enhance equipment reliability

Achieved timely project delivery while maintaining budget constraints through effective team management Enhanced project outcomes by implementing strategic planning and resource optimization Drove team engagement to elevate overall project success

Coordinated logistics and schedules for various sports competitions and training sessions

Implemented age-appropriate strategies to enhance children's social and cognitive skills

Produced visually striking photographs that elevated brand presence Achieved project goals through effective collaboration with creative teams Enhanced client satisfaction by delivering high-quality imagery on schedule

Streamlined onboarding process management by implementing best practices for training and orientation

Achieved successful climbing events through effective team coordination and strategic planning Enhanced participant skills and safety awareness, resulting in improved performance and satisfaction Drove engagement in climbing activities, leading to increased participation and community involvement

Achieved significant increases in lead generation through innovative outreach campaigns Enhanced customer engagement by refining targeting strategies Drove successful collaboration between marketing and sales teams to maximize lead quality

Achieved successful contract management by streamlining processes and enhancing compliance Improved project outcomes through effective collaboration with stakeholders on contract negotiations Delivered high-quality support for contract administration, contributing to overall project success

Achieved timely project completion through effective coordination of team efforts Enhanced project workflows by implementing streamlined processes Fostered strong communication among team members to drive project success

Conducted research and analysis on AI technologies to drive innovation and improve product offerings

Managed outdoor work assignments, ensuring adherence to safety protocols and project timelines

Achieved increased audience engagement through targeted social media campaigns Enhanced brand visibility by implementing effective content strategies across platforms Drove successful marketing initiatives that contributed to overall business growth

Established a robust network that enhanced collaboration and knowledge sharing Fostered relationships that led to increased opportunities for team growth and development Drove engagement in networking activities that resulted in valuable industry insights

Achieved project milestones through proficient use of hand tools Enhanced team productivity by facilitating tool access and organization Improved project outcomes by maintaining high standards of tool performance

Analyzed user feedback and behavior to inform design decisions and improve overall usability of products

Implemented effective business management practices to optimize resource allocation and team collaboration

Achieved optimal staffing levels through effective scheduling practices Enhanced team productivity by implementing streamlined shift management Improved operational efficiency by aligning staff availability with peak service times

Designed and executed team development programs aimed at strengthening skills and cohesion among members

POS

Hospitality

Cleaning

AI

Certification

  • Lead Carpenter Certification, 2012-05-01, Construction Trades graduate at Canadian Valley Technology Center in El Reno, Oklahoma
  • Driver's License
  • AED Certification
  • Confined Space Certification
  • Loss Prevention Qualified
  • First Aid Certification
  • Food Handler Certification
  • ServSafe
  • Forklift Certification
  • Pallet Jack Certification
  • OSHA 10

Additional Information

Very outgoing and driven individual goal oriented and willing to always make the company I work for a better place.

Languages

English

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer
  • Driving License: Yes
  • Work Permit: Authorized to work in the US for any employer
  • Availability: Anywhere, Anywhere
  • Visa Status: Authorized to work in the US for any employer

Awards

State FFA Degree, 2011-05-01, For being an active FFA member in Yukon, Oklahoma

Timeline

Assistant Store Manager

Jd Finishline
09.2025 - Current

Store Manager/Sales Manager

Oz Dispensary
07.2024 - 07.2025

Store Manager

Whataburger
12.2023 - 07.2024

Merchandise Manager

Elevate Dispensary
08.2022 - 12.2023

Store Manager

PacSun
01.2021 - 09.2022

Shift Leader

Nike
09.2020 - 01.2021

Wood floor installer

Beckett brothers custom flooring
10.2019 - 05.2020

Floorhand/Roughneck

Helmerich & Payne
06.2019 - 08.2019

Field Operator 2 (Frac)

BJ Services
07.2017 - 08.2018

Assistant Manager

Zumiez
08.2016 - 07.2017

Assistant Manager

Lids
06.2015 - 08.2016

Driver/Apprentice

Harrison-Orr
05.2012 - 07.2015

Diploma - undefined

Yukon High School

Construction Trades - Lead Carpenter Certification

Canadian Valley Technology Center

Animal Science - None

Redlands Community College
Jonathan Williams