Oversaw premises to uphold safety and security standards for staff and visitors.
Executed regular patrols to identify and address potential security risks.
Addressed alarms and incidents with urgency to ensure swift issue resolution.
Partnered with law enforcement to facilitate investigations and manage emergency situations.
FedEx Package Handler
FedEx Ground
Santa Teresa, NM
11.2023 - 11.2025
Oversaw unloading, scanning, and labeling of packages upon trailer arrival.
Supervisor/shuttle driver
S&P Plus
El Paso, TX
08.2022 - 09.2023
Supervised 4-12 shift Drove an Airport Shuttle. Work with the Amano System.Customer Service
Truck Driver Class A
Stevens Transport
Dallas, TX
12.2021 - 03.2022
Refrigerated trailers OTR
FedEx Package Handler
FedEx Ground
St Teresa, New Mexico
04.2021 - 08.2021
Unloaded/loaded Packages in and out of the trailers
Cheese Packer
Saputo
Las Cruces, NM
10.2020 - 01.2021
Pack cheeses in plastic bags and in boxes
Dry Pack Relief
Kenlake Foods
Murray, KY
09.2014 - 08.2020
Relieved operators and performed sanitation on the machines and building. Worked with Palletizer in the Dry Pack Department Operated hoist for oat totes to oat bin on the Bin level.
MSA/Phlebotomist/Dispatcher
Jackson Madison General Hospital
Jackson, TN
08.2006 - 09.2011
Phlebotomist on all floors, dispatched phlebotomist and answered phones with doctors and nurses.
Motor vehicle driver,communications, flight ops
US Active Army/Tennessee National Guard
01.1988 - 07.2011
Drove 2 1/2 tons, tow truck, flatbed, and dump truck 88M20. Coordinated flight to the helicopter pilots 92 P. Telecommunication 31L . Brigade Secretary.
Dispatched motor vehicle in the motor pool. Communicated on 2-ways and secured military radios.
Unarmed Security Guard
Murray Guard
Jackson, TN
08.1999 - 03.2000
Guard shack at Porter Cable. Did rounds in the industry and parking lot
Education
High school diploma - undefined
Mckenzie High School
McKenzie, TN
05.1987
Skills
Achieved project completion ahead of deadlines through effective team management Enhanced operational efficiency by streamlining processes and communication Drove project success by aligning team efforts with organizational goals
Implemented strategic leadership practices to foster collaboration and achieve business objectives over a decade of experience
Achieved streamlined data reporting through proficient use of Microsoft Excel Enhanced decision-making processes by providing clear data insights Improved team productivity by optimizing Excel workflows and templates
Achieved high product quality through rigorous testing and validation processes Drove improvements in quality assurance protocols, resulting in enhanced customer satisfaction Delivered consistent results by fostering a culture of quality across teams
Executed shuttle driving duties, maintaining adherence to schedules and safety protocols
Utilized foundational math skills to facilitate accurate calculations in various tasks
Implemented efficient cleaning protocols to enhance overall workplace environment and employee satisfaction
Increased sales revenue by implementing innovative sales techniques Enhanced client retention through exceptional relationship management Achieved team sales targets consistently by optimizing sales processes
Conducted regular inspections and training to uphold sanitation practices and improve overall safety
Developed and implemented engaging English curriculum, promoting language proficiency and cultural awareness in diverse classroom settings
Implemented effective management practices to foster collaboration and drive project success
Achieved seamless transportation operations through proficient management of manual transmission vehicles Enhanced vehicle longevity by implementing effective maintenance protocols Fostered a culture of safety by educating team members on best driving practices
Achieved high guest satisfaction ratings through effective team collaboration and service delivery Enhanced operational efficiency by implementing streamlined processes Fostered a welcoming environment that encouraged repeat business and positive reviews
Achieved high guest satisfaction ratings through effective management of front desk activities Improved operational efficiency by implementing a new reservation system Fostered positive relationships with guests, resulting in repeat visits and referrals
Achieved high levels of data accuracy through diligent entry and verification processes Improved data accessibility for team members, facilitating informed decision-making Contributed to overall project success by maintaining organized and reliable data systems
Implemented patient monitoring protocols to enhance response times and improve patient outcomes
Developed and maintained structured timelines to ensure timely completion of multiple projects over a decade of experience
Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds
Achieved enhanced team performance by implementing structured employee evaluation processes Fostered professional growth by identifying training needs and development opportunities Cultivated a high-performance culture through regular feedback and recognition initiatives
Achieved high customer satisfaction by providing prompt towing services Enhanced operational efficiency through effective team collaboration Resolved vehicle recovery challenges with strategic problem-solving skills
Achieved enhanced document efficiency through expert training on Microsoft Word Improved team collaboration by streamlining document sharing practices Elevated overall document quality through targeted support and guidance
Implemented effective organizational strategies to manage multiple tasks and deadlines
Achieved high customer satisfaction ratings through proactive issue resolution Improved response times by implementing streamlined support processes Fostered strong relationships with customers to drive loyalty
Achieved high-quality production of machined components through effective process management Enhanced operational efficiency by optimizing equipment usage and workflow Contributed to team success by fostering a collaborative work environment
Achieved on-time delivery of goods through effective management of tractor-trailer operations Improved customer satisfaction by maintaining high standards of service and communication Streamlined loading processes, resulting in reduced turnaround times
Directed front desk and concierge teams, focusing on delivering superior guest experiences
Achieved increased customer engagement through impactful product demonstrations Enhanced sales effectiveness by delivering comprehensive training on product features Improved client satisfaction by tailoring demos to address specific needs and challenges
Achieved timely completion of assembly tasks through effective coordination of resources Enhanced product quality by implementing best practices in assembly techniques Drove team engagement to elevate overall productivity
Trained and supervised staff in food service protocols, contributing to a cohesive team environment and operational excellence
Achieved improved client satisfaction through the development of targeted care plans Enhanced service delivery by fostering collaboration among healthcare professionals Drove positive outcomes by implementing innovative care strategies
Managed inventory of cleaning supplies and equipment to support efficient custodial services
Achieved improved communication flow by leveraging Microsoft Outlook for scheduling and correspondence management Enhanced team productivity through effective calendar coordination and email organization Drove initiatives that fostered better collaboration and timely information exchange among team members
Managed customer interactions, ensuring timely responses and fostering positive relationships over six years
Led diverse teams for over 10 years, implementing strategies to enhance operational effectiveness and employee engagement
Achieved high user satisfaction by resolving technical issues promptly Enhanced system performance through effective software management Improved operational efficiency by streamlining user support processes
Achieved a secure environment through proactive management of security operations Enhanced safety measures that reduced incidents and improved response times Developed training programs that increased employee engagement in security initiatives
Achieved high customer satisfaction by streamlining cash register processes Improved transaction speed and accuracy through effective training of staff Enhanced operational efficiency by maintaining organized cash handling protocols
Achieved high customer satisfaction ratings through effective service and product knowledge Improved store efficiency by reorganizing inventory layout for better accessibility Enhanced team performance by providing ongoing training and support
Achieved high accuracy in typing and documentation, facilitating seamless project execution Improved team efficiency by providing timely and precise written support Enhanced information accessibility through diligent record-keeping and data management
Coordinated vehicle parking and retrieval processes, maintaining high standards of safety and professionalism
Managed complex telecommunication projects, ensuring alignment with organizational goals and industry standards
Managed route planning and vehicle maintenance to optimize delivery schedules
Achieved seamless loading and unloading operations, resulting in improved supply chain efficiency Enhanced team productivity through effective coordination of material handling Streamlined processes to minimize delays and maximize throughput
Executed tasks using a range of computer technologies to support project objectives
Coordinated inventory management and shipping activities to optimize order fulfillment efficiency
Achieved high levels of client satisfaction through dedicated support in home health services Enhanced patient health outcomes by implementing tailored care strategies Fostered strong relationships with clients, resulting in improved emotional and physical well-being
Achieved timely delivery of goods through effective management of flatbed logistics Improved loading efficiency by implementing streamlined processes Enhanced safety standards, resulting in a reduction of incidents during transportation
Achieved improved workflow efficiency by leveraging Microsoft Office applications for project documentation and communication Enhanced team collaboration through the effective organization of data and presentations Delivered high-quality reports that supported decision-making processes
Achieved favorable agreements by leveraging negotiation skills to address stakeholder needs Drove successful outcomes through strategic planning and execution of negotiation tactics Enhanced team performance by implementing best practices in negotiation
Interpreted and implemented medical terminology to ensure precise understanding in healthcare settings
Executed quality control measures during palletization to uphold product standards and minimize waste
Exhibited advanced communication abilities, ensuring clarity and understanding in all stakeholder engagements
Demonstrated expertise in navigating various routes and managing vehicle maintenance for optimal performance
Applied proficient computer skills to streamline processes and improve data management
Achieved high customer satisfaction ratings through effective management of car wash services Enhanced operational efficiency by streamlining processes and training staff Fostered a positive work environment that encouraged teamwork and collaboration
Achieved seamless material movement by expertly operating forklift in high-demand environments Enhanced operational efficiency through effective collaboration with team members during loading and unloading activities Contributed to improved inventory accuracy by adhering to best practices in material handling
Achieved high guest satisfaction ratings through proactive engagement and support Resolved guest concerns effectively, resulting in increased repeat visits Cultivated strong relationships with guests, contributing to a positive brand reputation
Achieved high customer satisfaction ratings through proficient phone communication Enhanced team efficiency by implementing structured phone etiquette training Improved response times to customer inquiries through effective phone management strategies