Michelle Somerville

Analyzed problems independently, taking immediate corrective actions to enhance operations.
Led shifts as commander, prioritizing staff support and inmate safety simultaneously.
Coordinated staff roster management for attendance tracking, shift planning, and training needs.
Monitored technological feeds for reports, fostering effective communication by phone and radio.

• Mentored and coached staff by giving employees suggestions and feedback to improve job performance.

• Communicated effectively in oral and written formats to ensure clear information exchange.
  Conducted safety inspections and maintenance checks to uphold facility standards.
  Addressed inmate compliance issues to promote a secure environment.
  Demonstrated expertise in offender programs and supervision methods.
  Adapted to changing priorities while maintaining focus on key responsibilities.
  Modeled responsible behavior to foster a professional atmosphere.
  Displayed strong attention to detail in all tasks performed.

• Monitored and directed community interactions at central unit of institution while multitasking.
  Disseminated and clarified information courteously to ensure understanding.
  Recorded critical information, tracked inmate movements, and enforced institutional policies and procedures.