Jeff Eilers
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
Work History
Operations Manager
AIT Worldwide Logistics
Hebron, KY
10.2024 - Current
- Handled all deliveries for local clients
- Worked with IC's to ensure timely and accurate deliveries to clients
- Used SAP from client server to complete warehouse tasks in an efficient manner
- Managed performance of team based on delivery routes, client feedback, client notes and KPI's
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Analyzed and reported on key performance metrics to senior management.
Operations Supervisor – Inbound/Inventory Control
Monoprice
Hebron, KY
12.2021 - 10.2024
- Created excel documents to manage all deliveries including updating statuses to share with the logistics team
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
- Facilitated seamless communication channels between departments, improving coordination and project outcomes.
- 5s the dock floor space to create staging lanes and structured areas to complete work across all stages of the process
- Received in a full warehouse during a building shutdown within company
- Record audit data and show trends to help identify problem areas in the operation
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Responsible for all cycle counts, material status, configurations of both items & locations and quality in the building
- Investigated item discrepancies and helped ensure order accuracy was optimal
Production Manager
Cintas
Mason, OH
02.2019 - 11.2021
- Responsible for all Production and Outbound processes
- Design and development of a new DC building
- Communicate with buyers and planners to manage backorders and missing products
- Created trackers to manage critical deliveries and production runs enabling us to stay focused and on target
- Managing 50 – 60 partners across both departments, including 2 Supervisors (70% of all DC staffing)
- Greenbelt Six Sigma improvements to picking, staging and loading processes focusing on Safety and increased KPI's
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Managed internal operational standards and productivity targets.
- Streamlined communication between departments, improving project coordination and on-time delivery rates.
Production Supervisor
Cintas
Mason, OH
07.2018 - 02.2019
- Communicate with Planners to manage backorders, handle any material discrepancies, and prioritize finished goods for customer's needs
- Greenbelt Six Sigma process improvement initiatives to entire production floor concerning layout, safety and efficiencies
- Manage the safety observation program and help promote partner engagement revolving around safety
- Established clear priorities and production quality standards.
- Evaluated existing production processes and identified areas for improvement.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Managed internal operational standards and productivity targets.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problemsolving.
- Cultivated culture of excellence and accountability, leading by example and providing clear expectations.
- Optimized labor allocation, matching skill sets with task requirements to improve output quality.
Shipping Supervisor
Cintas
Mason, OH
10.2016 - 07.2018
- Ensure that all orders are shipped on time and with the highest quality
- Manage the CSOPs safety program and help promote partner engagement revolving around safety
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Pulled, verified, and packaged items for shipment.
- Streamlined order processing for faster turnaround times, improving customer satisfaction.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Met or exceeded production goals and objectives by following strict procedures.
- Assigned tasks to team members to complete within designated time frames.
- Developed and implemented strategies to improve team productivity and efficiency.
Warehouse Operations CADI/ Inventory Supervisor
US NonWovens
Ludlow, KY
04.2016 - 10.2016
- Proper invoicing of all finished good shipments leaving the facility
- Maintain accurate inventory levels for all raw materials in house and all finished goods in offsite distribution center
- Responsible for staging next run materials and all line clearances
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
- Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
- Collaborated with cross-functional teams to ensure accurate forecasting, purchasing, and replenishment of inventory levels.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Managed a team of warehouse staff to maintain high productivity levels, ensuring proper training and adherence to company policies.
- Delivered timely and accurate reports on inventory performance, highlighting areas for improvement and driving continuous improvement initiatives.
Inventory Control/Quality Assurance Manager
Innotrac
Hebron, KY
09.2012 - 04.2016
- Communication with leaders both in house and with client to ensure products were correct and matched online
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Created and maintained a process to manually generate orders that were held up in the WMS system
- Created and trained on all applicable SOP documents for the team
Education
Bachelor's - Business Administration
Beckfield College
Florence, KYSkills
- Adaptable and Flexible
- Meet goals and add value
- Conflict Resolution
- Collaborate to solve problems
- Effective Communication
- WMS platforms – SAP
- WMS platforms – Manhattan
- WMS platforms – JD Edwards
- Management
- Employee relations and conflict resolution
- Policies and procedures implementation
- Performance monitoring
Timeline
Operations Manager
AIT Worldwide Logistics
10.2024 - Current
Operations Supervisor – Inbound/Inventory Control
Monoprice
12.2021 - 10.2024
Production Manager
Cintas
02.2019 - 11.2021
Production Supervisor
Cintas
07.2018 - 02.2019
Shipping Supervisor
Cintas
10.2016 - 07.2018
Warehouse Operations CADI/ Inventory Supervisor
US NonWovens
04.2016 - 10.2016
Inventory Control/Quality Assurance Manager
Innotrac
09.2012 - 04.2016
Bachelor's - Business Administration
Beckfield College