Summary
Overview
Work History
Education
Skills
Timeline
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Jesse Mongelli

Horse Cave,KY

Summary

Dedicated to team work and professionalism. Demonstrated ability to handle high-pressure situations and effectively communicate with team members. Successfully addressed customer inquiries and resolved issues to enhance guest satisfaction. Demonstrated strong problem-solving abilities and effective communication skills.

Overview

9
9
years of professional experience

Work History

Surveillance Observer

Golden Acorn Casino
10.2024 - 02.2025
  • Maintained a high level of accuracy in data collection by regularly reviewing and updating observation protocols, ensuring consistency across all team members.
  • Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
  • Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
  • Assisted law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
  • Identified and documented unauthorized actions by employees.
  • Demonstrated exceptional attention to detail when documenting events observed during shifts, resulting in accurate records for reference by management or law enforcement if needed.
  • Conducted detailed incident reports following any security breaches or suspicious occurrences, aiding in preventing future incidents.
  • Enhanced security measures by conducting regular surveillance of premises and monitoring CCTV systems.
  • Collaborated with the security team, ensuring smooth communication and swift action in emergency situations.

Deputy Probation Officer

San Diego County Probation Department
02.2024 - 10.2024
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Observed behavior of residents individually and in groups.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Ensured security of facility perimeter by conducting routine patrols.

Armed Security Officer, Corporal, Sergeant

Viejas Casino
07.2016 - 01.2024
  • Acted quickly during emergency situations to reduce opportunity for damage and injuries
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Train new officers on department procedures, policies, and best practices, resulting in a more effective workforce.
  • Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.

Education

High School Diploma -

Steele Canyon Charter High School
Spring Valley, CA
06-2014

Skills

  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Organizational skills
  • Guest relations
  • Team leadership
  • Decision-making
  • Professionalism
  • Written communication
  • Computer skills

Timeline

Surveillance Observer

Golden Acorn Casino
10.2024 - 02.2025

Deputy Probation Officer

San Diego County Probation Department
02.2024 - 10.2024

Armed Security Officer, Corporal, Sergeant

Viejas Casino
07.2016 - 01.2024

High School Diploma -

Steele Canyon Charter High School

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Jesse Mongelli