Dexter Morillo
Quincy,MA
Work Preference
Summary
Dedicated food service professional with hands‑on experience as a waiter, server, and busser in fast‑paced dining environments. Known for delivering friendly, attentive customer service, supporting smooth front‑of‑house operations, and maintaining high standards of cleanliness and efficiency. Strong multitasker with a proven ability to anticipate guest needs, resolve issues calmly, and contribute to a positive team atmosphere.
Overview
14
14
years of professional experience
Work History
Busser
Hotpot One
04.2024 - 05.2026
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Monitored table settings and replenished supplies, contributing to smooth dining operations.
- Trained new bussers on cleaning protocols and service standards, fostering team cohesion.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Managed several large tables simultaneously and assisted with the preparation and delivery of sauces for various menu items.
- Established rapport with customers by providing friendly and attentive service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
- Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Provided support during special events, ensuring seamless operations despite increased demands.
Waiter
New Society Food Palace
05.2018 - 03.2020
- Took orders accurately and efficiently
- Demonstrated a thorough knowledge of menu items and specials
- Ensured that all orders were served in a timely manner
- Responded promptly to customer inquiries and requests
- Demonstrated a positive attitude and excellent communication skills
- Adhered to safety and health regulations
- Cleaned tables, counters, and floors to maintain a neat and orderly work area
- Provided exceptional customer service and ensured guest satisfaction during dining experiences.
- Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
- Collaborated with kitchen staff to facilitate timely food preparation and service delivery.
- Monitored inventory levels of supplies, ensuring adequate stock for smooth service operations.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Food Handler
ANDOKS Chicken
06.2016 - 03.2017
- Adept at following safety guidelines related to food handling and storage
- Skilled in using kitchen equipment and tools to prepare food
- Knowledgeable in food preparation and presentation
- Familiar with proper food labeling and storing techniques
- Experienced in setting up and cleaning workstations
- Ability to work in fast-paced and high pressure environments
Cashier
Star Grocery
05.2012 - 05.2013
- Processed customer transactions accurately and efficiently while maintaining a friendly and courteous demeanor
- Followed all cash handling procedures to ensure accuracy of cash drawer
- Assisted customers with purchases and answered their questions
- Monitored store traffic and provided assistance to customers in need
- Stocked shelves and assisted with inventory control
- Checked expiration dates on products and restocked empty shelves
- Maintained a clean and organized work area
Education
Undergraduate - Housekeeping
Ilocos Sur Polytechnic State College
Candon City, Ilocos Sur, PHL03-2010
Bachelor of Science in Industrial Education - Electronics
Northern Ilocandia College of Science and Technology
Candon, Ilocos Sur, PHL03-2009
Diploma - General Education
Oanari National High School
Oaqui #4 Luna, La Union, PHL03-2005
Skills
- Customer Service excellence
- Guest communication and hospitality
- Dining room cleanliness and organization
- Adaptability to different service roles
- Team collaboration with FOH and BOH staff
- Carrying trays and delivering food safely
- High‑volume service experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Busser
Hotpot One
04.2024 - 05.2026
Waiter
New Society Food Palace
05.2018 - 03.2020
Food Handler
ANDOKS Chicken
06.2016 - 03.2017
Cashier
Star Grocery
05.2012 - 05.2013
Undergraduate - Housekeeping
Ilocos Sur Polytechnic State College
Bachelor of Science in Industrial Education - Electronics
Northern Ilocandia College of Science and Technology
Diploma - General Education
Oanari National High School