Jessica Mixon
Tallapoosa,GA
Summary
A versatile professional with expertise in internal auditing, corporate equipment administration, HR, training, and security operations. Proven track record of successfully handling various responsibilities, ensuring organizational compliance, asset management, team leadership. and security protocols. Seeking to leverage a broad skill set in a dynamic work environment.
Overview
5
5
years of professional experience
Work History
Internal Audit Specialist
Southern Protection Agency
Villa Rica, GA
08.2019 - 08.2024
- Conducted comprehensive internal audits to evaluate financial, operational, and compliance risks.
- Prepared weekly, detailed reports and offered actionable insights to improve internal controls and enhance overall efficiency.
- Provided training to staff members on new auditing techniques or best practices.
- Ensured adherence to company policies and regulatory standards, identifying and mitigating financial and safety risks.
- Collaborated with management teams to implement process improvements and corrective actions.
- Participated in special projects related to process improvement initiatives.
Corporate Equipment Administrator
Southern Protection Agency
Villa Rica, GA
08.2019 - 08.2024
- Managed procurement, maintenance, and inventory control for all corporate equipment.
- Conducted periodic audits to track asset usage, condition, and lifecycle.
- Streamlined equipment management processes, reducing costs and improving efficiency.
- Coordinated repairs and servicing of equipment, ensuring minimal downtime and maximizing operational productivity.
- Implemented and managed company's fuel program including setting up user accounts, assigning individualized driver PINs and regulating daily/weekly gas allocations.
HR Generalist & Accounting
Southern Protection Agency
Villa Rica, GA
08.2019 - 08.2024
- Investigated complaints of discrimination or harassment within the workplace.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Conducted employee onboarding process, orientations, and exit interviews.
- Provided guidance to managers on employee relations issues.
- Handled employee performance reviews, disciplinary actions, and policy updates.
- Drafted and implemented HR policies in accordance with applicable laws.
- Aided the finance department in client invoicing and generating financial reports.
- Responsible for overseeing both physical and virtual corporate card management, including p-card administration for staff members
Trainer
Southern Protection Agency
Villa Rica, Georgia
08.2019 - 08.2024
- Trained new hires on company policies, safety protocols, and operational procedures.
- Monitored and evaluated the effectiveness of training programs and made improvements as needed.
- Designed and developed training materials for new employees in the organization.
- Documented all training activities including attendance records, feedback forms, surveys.
Traffic Control Dispatcher
Southern Protection Agency
Villa Rica, GA
08.2019 - 08.2024
- Coordinated the dispatch of vehicles and personnel for emergency and routine service requests.
- Monitored real-time conditions, such as traffic and weather, to ensure the safety of employees.
- Communicated effectively with field teams and provided updates on assignments, ensuring timely responses to job requests.
- Maintained accurate records of dispatch operations and emergency calls.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Ensured compliance with safety regulations and company policies.
- Utilized various software systems to facilitate movement, planning and scheduling.
SOC Supervisor
Southern Protection Agency
Villa Rica, Georgia
08.2019 - 08.2024
- Oversaw the daily activities of the SOC team, ensuring real-time monitoring of security systems, surveillance feeds, and traffic control operations.
- Ensured that all security and traffic control measures are in place and functioning correctly to prevent breaches or disruptions.
- Effectively managed the response to security incidents, traffic emergencies, and alarms by collaborating with on-ground teams, law enforcement, and emergency services.
- Ensured timely escalation of critical security and traffic control issues to senior management or external authorities.
- Monitored surveillance cameras, access control systems, and traffic monitoring systems to identify irregular activities and potential threats.
- Prepared meticulous, accurate and thorough reports about all facets of day-to-day security functions.
- Managed, trained, and mentored a team of SOC employees to ensure their readiness in handling complex incidents.
Security Patrol Officer
Southern Protection Agency
Villa Rica, GA
08.2019 - 08.2024
- Conducted regular patrols of assigned areas to identify and address any security issues.
- Monitored entrances and exits for suspicious activity or unauthorized personnel.
- Investigated incidents, gathered evidence, wrote reports, and presented findings to appropriate personnel.
- Responded quickly to emergency situations and provided assistance as needed.
- Assisted with crowd control during special events or emergencies.
- Provided escort services for visitors, employees, and vendors, as requested.
- Inspected doors and windows to ensure they were locked properly each shift.
- Performed foot patrols of parking lots, garages, stairwells, hallways.
- Verified identification cards of individuals entering restricted areas.
- Warned persons of rule infractions or violations and evicted violators from premises.
Security Guard
Southern Protection Agency
Villa Rica, GA
08.2019 - 08.2024
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Observed surveillance cameras for any suspicious activity or intruders.
- Provided customer service assistance to staff and visitors in a professional manner.
- Issued visitor badges and access cards to authorized personnel.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Completed incident reports regarding violations of policies or procedures.
- Answered questions from the public regarding facility rules and regulations.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Maintained high levels of alertness throughout shifts.
Education
High School Diploma -
Haralson County High School
Tallapoosa, GA05-2009
Pharmacology
Armstrong Atlantic State University
SavannahSkills
- Internal Auditing & Risk Management
- Asset & Equipment Management
- Employee Relations & Payroll Processing
- Training Program Development
- Dispatch Coordination
- Security Operations & Incident Response
- Conflict Resolution & Emergency Management
- Access Control & Surveillance Monitoring
- Proficiency in Microsoft (Excel, PowerPoint, Word, Outlook, and Teams,) Adobe, SharePoint, Dropbox, etc
Personal Skills
- Adaptability
- Attention to Detail
- Analytical Thinking
- Communication Skills
- Leadership & Teamwork
- Problem-Solving
- Time Management & Organization
- Conflict Resolution
- Confidentiality & Integrity
- Customer Service Orientation
Timeline
Internal Audit Specialist
Southern Protection Agency
08.2019 - 08.2024
Corporate Equipment Administrator
Southern Protection Agency
08.2019 - 08.2024
HR Generalist & Accounting
Southern Protection Agency
08.2019 - 08.2024
Trainer
Southern Protection Agency
08.2019 - 08.2024
Traffic Control Dispatcher
Southern Protection Agency
08.2019 - 08.2024
SOC Supervisor
Southern Protection Agency
08.2019 - 08.2024
Security Patrol Officer
Southern Protection Agency
08.2019 - 08.2024
Security Guard
Southern Protection Agency
08.2019 - 08.2024
High School Diploma -
Haralson County High School
Pharmacology
Armstrong Atlantic State University